Preorders on Shopify POS

1. On your POS device, open the Shopify POS app.
2. Tap Apps (or the tile grid).
3. Find the STOQ section.

In the STOQ section, locate and add the tile named Add preorder to cart. This installs STOQ's preorder extension on your POS device.

After adding it, the Add preorder to cart tile should appear on your POS home screen or tile grid and is ready to use.

On the POS home screen, tap the Add preorder to cart tile. The Select a product screen opens.

1. Type the product name in Search products. Results appear once you pause typing.
2. Tap the product to continue.

If the product has options such as size or color, the Select variant screen opens. Tap the correct variant. If you picked the wrong product, tap Choose a different product at the bottom of the screen.

Products without options skip this screen and go straight to the Confirm Preorder screen.

The Confirm Preorder screen shows:

• The product name and variant
• Remaining preorder availability (if a preorder limit is set on the offer)
• Line item details that will be visible to the customer on their order receipt (such as estimated shipping text, if configured on the offer)

If the variant is not eligible, an error message is shown and the Add to cart button is disabled. The most common reasons are: the variant is in stock and Do not check inventory is off (standard behavior requires the variant to be out of stock and allow orders when out of stock), or all preorder slots are taken.

Tap Add to cart to add the preorder item to the POS cart. A Preorder added to cart toast confirms it. To take another preorder, tap Add another to go back to product search, or tap Close to close the tile.

The preorder item now appears in the POS cart. Complete the sale through Shopify POS as you would any other order. Shopify controls payment processing, receipts, and taxes. STOQ adds the preorder designation and details to the line item.

1. On your POS device, open the Shopify POS app.
2. Tap Apps.
3. Find the STOQ section.

Locate and add the tile named Register for back in stock alert.

The navigation path shown in STOQ is: App > STOQ > Register for back in stock alert.

The tile should appear on your POS home or tile grid and is ready to use.

On the POS home screen, tap the tile. The Select a product screen opens.

1. Search by product name.
2. Tap the product to select it.

If the product has options such as size or color, tap the variant the customer wants to be notified about on the Select variant screen. Products without options skip this screen.

The form screen titled Register customer opens. Fill in:

• Name (if your STOQ settings have the name field enabled)
• Email: the customer's email address
• Phone no: in international format starting with + (e.g. +1 123 456 7890); required if no email is provided
• Quantity: the number of units the customer needs (use the stepper to adjust)
• Market: if your store has multiple Shopify markets configured, a market selector appears; choose the relevant market
• Marketing consent: turn on the Customer consents switch if the customer agrees to receive promotional content

Either email or phone number is required. If both are provided, SMS is used as the notification channel (phone takes precedence over email).

Tap Save to submit the signup. A Request saved toast appears, then the Done screen confirms Registration saved. The customer will receive an alert automatically when the product is restocked in your Online Store.

On the Done screen, tap New customer at the top to register another customer, or tap Close to close the tile. To register the same customer for more products, tap Add product on the Register customer screen before you tap Save.