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Managing offers

Find and view your offers

Search, filter, and read the Offers list, and export it to CSV.

The Offers tab on the Preorders page lists every preorder offer you've created. Use this guide to find a specific offer, understand what each row is telling you, and export the list.

To act on an offer, see Turn offers on or off, Duplicate an offer, or Delete an offer.

Open the Offers list

In the left menu bar of the STOQ app, click Preorders, then click the Offers tab.

Find an offer

ControlWhat it does
Search barFinds offers by offer name or product name
Status filterShows only Enabled, Disabled, Scheduled, or All offers
Markets filterNarrows to offers active in specific markets. Only appears if your store has multiple Shopify markets
SortDate created, Offer name (A-Z or Z-A), or Revenue (high to low or low to high)

Show and hide columns

Offer name, Status, and Products always show. Markets, Sales · 7d, and Revenue can be toggled.

Click the Columns filter above the list and tick or untick the ones you want. Your choice is saved in your browser, so the same columns appear next time.

What each row shows

Each row shows the offer name in bold with two smaller labels underneath:

Payment, how customers are charged at checkout:

ValueMeaning
FullThe full amount is collected at checkout
PartialA deposit is collected at checkout, the rest billed later
Full and PartialSome variants charge in full, others take a deposit
No upfront paymentA partial plan with a 0% deposit, so nothing is charged at checkout

Shipping, when the order is fulfilled:

ValueMeaning
UnfulfilledSTOQ fulfills as soon as inventory is ready
Scheduled (N days after checkout)Fulfillment triggers N days after checkout
Scheduled (date)Fulfillment is set for a fixed calendar date
On holdThe date isn't decided yet and orders are held

To change either, open the offer's Customize editor and click Payment or Shipping in the sidebar. See Set up payment for preorders and Choose a fulfillment setup.

With the optional columns on, Sales · 7d shows a sparkline of preorder units sold per day over the last 7 days with the total beside it, and Revenue shows total revenue from that offer's preorder products.

Quick-view an offer's products

You can check an offer's products without leaving the list.

1

Expand the row

In the Actions column at the end of a row, click the eye icon. Click it again to collapse.

2

Read the product status

Each product and variant shows:

  1. An inventory icon for in or out of stock.
  2. A Continue selling and quantity-limit icon.
  3. Units sold.
  4. The per-variant quantity limit, if set.
3

Page through

The quick view shows 20 products per page. Use Previous and Next for the rest.

If the offer has no products yet, the quick view shows an Add products prompt that takes you to its Products section.

Export the list

Scroll to the bottom of the Offers list. Below the last row is a footer with the Previous and Next pagination arrows on the left and Export CSV on the right. Click it, and STOQ queues a background job and emails the file to your account's report address.

The export reflects whatever filters you currently have applied.

FAQ

Why doesn't the Markets filter appear?

It only shows if your store has more than one Shopify market set up. See Preorders and Shopify Markets.

An offer shows Scheduled instead of Enabled

Its start date is still in the future. It turns itself on at the scheduled time. See Schedule when an offer runs.

My CSV export hasn't arrived

It's emailed to your account's report address, so check that address and its spam folder. Large stores can take a few minutes.