Set up discounts

Use this guide to add a discount to a preorder offer. By the end, your preorder products carry the discount with no separate Shopify discount code, and you can choose to show the reduced price on the product page.

Before you begin

• Discounts require the Shopify purchase option, which is on by default. Turning it off resets the offer to full payment with no discount.

Choose your setup

Under Discount on total price, pick one:

Type	What it does
Percent	Takes a percentage off the price, for example 10% off
Amount	Takes a fixed value off the price, for example $5 off
None	No discount. This is the default

For Full payment & partial payment, the discount is set separately for the full-payment option and the partial-payment option.

What customers will see

Two Display options control how the discount appears, and both are off by default. The amount charged is always discounted at checkout regardless of these, they only change what customers see beforehand:

Where	What shows	Controlled by
Product page price	The original price with a strikethrough next to the discounted preorder price	Show discounted price
Savings breakdown	The payment and savings shown at each step of the purchase flow	Show payment & discount savings

With a discount set but neither option on, the product page shows your theme’s regular price and the discount is applied at checkout.

Note

When Show discounted price is on, the discounted price shows on the product page, and inside Quick Buy pop-ups and Featured product sections where those paid integrations are set up for your theme. On plain collection, home, and search product cards, STOQ adds the Preorder button and badge but does not change the price, so those cards show your theme’s regular price. See Show the preorder button on store pages.

Set it up

On a phone, this menu is collapsed. In the Shopify mobile app, tap the STOQ logo at the top of the screen to open it, then choose the section named below. There is no hamburger icon. See Finding the STOQ menu.

1. Open the Payment section

   1. In the left menu bar of the STOQ app, click Preorders.
   2. Click the Offers tab.
   3. Click the offer you want to edit to open its Overview tab (this shows the Customize button, a live preview, and the offer’s Products section).
   4. Click Customize to open the editor.
   5. In the editor’s sidebar, click Payment and find Discount on total price.

   

   

   

2. Choose a discount type

   Under Discount on total price, select Percent, Amount, or None. For Full payment & partial payment, set the discount separately for each payment option.

   

3. Enter the discount

   For Percent, enter the percentage off. For Amount, enter the fixed value off.

4. (Optional) Show the discount to customers

   Under Display (this section only appears once a discount is set), turn on either or both:

   • Show discounted price: shows the final discounted price next to the original (strikethrough) on the product page.
   • Show payment & discount savings: shows the payment and savings breakdown at each step of the purchase flow.

   Both are off by default. The charge is discounted at checkout either way, these only control what customers see beforehand.

   

5. Save changes

   Click Save changes at the top right of the editor. The preview shows the discounted preorder price.

   

Check your setup

Open a preorder product on your live storefront. If you enabled Show discounted price, confirm the original price shows with a strikethrough next to the discounted price. If you enabled Show payment & discount savings, confirm the savings breakdown also appears.

Troubleshooting

The discount disappeared

Turning off the Shopify purchase option resets the offer to full payment with no discount. Re-enable the purchase option to restore it.

Customers don't see the discounted price on the product page

Turn on Show discounted price under Display. Without it, the product page shows your theme’s regular price and the discount is applied at checkout instead.

Customers don't see a savings breakdown

Enable Show payment & discount savings under Display. This is separate from Show discounted price: one shows the strikethrough price, the other shows the payment and savings breakdown.

Discount on total price isn't available

Confirm the Shopify purchase option is turned on for the offer.

The discount only applies to one payment option

With Full payment & partial payment, set the discount separately under each option’s own section.

Limitations

You can’t combine a percentage and a fixed-amount discount on the same payment option. Pick one discount type per option.

FAQ

Does the customer need to enter a code?

No. The discount is built into the preorder offer, with no code to enter.

Will customers see the discount at checkout?

The amount charged at checkout is always the discounted price. What customers see beforehand depends on two Display settings: Show discounted price puts the strikethrough discounted price on the product page, and Show payment & discount savings shows the payment and savings breakdown in the purchase flow. Both are off by default.

Can I stack this with a Shopify discount code?

It depends on the code. Some Shopify discounts combine with preorder pricing and some don’t. See Which Shopify discounts work with preorders.

Does changing the discount affect existing orders?

No. Discount changes apply to orders placed after you save; existing orders keep their original price.

Related guides

Set up payment for preordersFull payment, deposits, and collecting the balance.

Which Shopify discounts work with preordersHow discount codes interact with preorder pricing.