Set up discounts
Use this guide to add a discount to a preorder offer. By the end, customers will see the reduced price on the product page automatically, with no separate Shopify discount code to create.
Before you begin
- Discounts require the Shopify purchase option, which is on by default. Turning it off resets the offer to full payment with no discount.
Choose your setup
Under Discount on total price, pick one:
| Type | What it does |
|---|---|
| Percent | Takes a percentage off the price, for example 10% off |
| Amount | Takes a fixed value off the price, for example $5 off |
| None | No discount. This is the default |
For Full payment & partial payment, the discount is set separately for the full-payment option and the partial-payment option.
What customers will see
On the product page, customers see the discounted preorder price automatically, with no code to enter.
| Where | What shows |
|---|---|
| Product page price | The original price with a strikethrough next to the discounted preorder price |
| Savings breakdown | Only shown if Show payment & discount savings is enabled under Display; otherwise the price is reduced but savings aren't itemized separately |
Set it up
Open the Payment section
- In the left menu bar of the STOQ app, click Preorders.
- Click the Offers tab.
- Click the offer you want to edit to open its Overview tab (this shows the Customize button, a live preview, and the offer's Products section).
- Click Customize to open the editor.
- In the editor's sidebar, click Payment and find Discount on total price.
Choose a discount type
Under Discount on total price, select Percent, Amount, or None. For Full payment & partial payment, set the discount separately for each payment option.
Enter the discount
For Percent, enter the percentage off. For Amount, enter the fixed value off.
(Optional) Show the savings
Under Display, enable Show payment & discount savings so the discount is visible to customers in the purchase flow.
This toggle only controls the savings breakdown: the discounted price still shows on the product page without it.
Save
Click Save. The preview shows the discounted preorder price.
Check your setup
Open a preorder product on your live storefront. Confirm the original price shows with a strikethrough next to the discounted price. If you enabled Show payment & discount savings, confirm the savings breakdown also appears.
Troubleshooting
The discount disappeared
Turning off the Shopify purchase option resets the offer to full payment with no discount. Re-enable the purchase option to restore it.
Customers don't see a savings breakdown
Enable Show payment & discount savings under Display. The discounted price still shows on the product page without it, but the breakdown doesn't.
Discount on total price isn't available
Confirm the Shopify purchase option is turned on for the offer.
The discount only applies to one payment option
With Full payment & partial payment, set the discount separately under each option's own section.
Limitations
You can't combine a percentage and a fixed-amount discount on the same payment option. Pick one discount type per option.
FAQ
Does the customer need to enter a code?
No. The discount is built into the preorder offer and shows automatically on preorder products.
Will customers see the discount at checkout?
Only the savings breakdown depends on a setting: enable Show payment & discount savings under Display to show it. Otherwise the price is already reduced, but the savings aren't itemized separately.
Can I stack this with a Shopify discount code?
It depends on the code. Some Shopify discounts combine with preorder pricing and some don't. See Which Shopify discounts work with preorders.
Does changing the discount affect existing orders?
No. Discount changes apply to orders placed after you save; existing orders keep their original price.
