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Account & billing overview

Plans, billing, SMS charges, and account help for Preorders and Back in Stock.

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Plans and billing

+3 more in the sidebar

SMS charges

Your account

Account & billing covers what you pay for STOQ and how your account works: plan limits for each product, overage and SMS charges, partner and development stores, and how to change or cancel your plan.

Each STOQ plan covers both products. Preorders are limited by orders per month, and Back in Stock by alerts per month. SMS alerts are charged separately, per message segment.

What do you want to do?

Section titled “What do you want to do?”
I want to… Start here
See what each plan includes for preorders Preorder plans and billing
See what each plan includes for back in stock alerts Back in Stock plans and billing
Check which features need a paid plan Free vs paid preorder features
Check how many alerts I have left this month Check your plan usage and remaining alerts
Find out what happens when I hit my alert limit What to do when you hit your alert limit
Understand what SMS alerts cost SMS alert pricing and charges · How SMS segments work
Set up STOQ on a partner or development store Plans for partner and development stores
Downgrade, move to Free, or cancel Cancel or downgrade your STOQ plan
Change the dashboard language Change the STOQ dashboard language
Get help or request a feature Get help from STOQ · Submit a feature request
Earn by referring other stores Refer and earn with the STOQ affiliate program
Section titled “Related guides”
Preorder plans and billingMonthly preorder limits, overage fees, and how billing works.
Back in Stock plans and billingMonthly alert limits, overage, and what each plan includes.
SMS alert pricing and chargesPer-segment SMS prices by country and how they're billed.
Cancel or downgrade your STOQ planMove to a lower or Free plan, or uninstall to stop billing.
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