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Show preorder info on packing slips

Print preorder details on your Shopify packing slips by turning on cart details in STOQ.

STOQ adds preorder details, like the offer name, fulfillment date, and payment terms, to each order's line items at checkout. Packing slips themselves are printed by Shopify or an app like Order Printer, not STOQ. Once you turn the details on, your packing slip template prints them like any other line-item detail.

Before you begin

  • STOQ adds these details at checkout. Turn on the ones you want before customers place their order, they can't be added to orders already placed.
  • Your packing slip template needs to print line-item details for these to show. Shopify's default template already does; if you're using a custom template or an app like Order Printer, confirm it prints line-item properties.

Set it up

Turn on the preorder details in STOQ

1

Open the offer

  1. In the left menu bar of the STOQ app, click Preorders.
  2. Click the Offers tab.
  3. Click the offer to open its Overview tab.
  4. Click the Customize button to open the editor.
2

Open Advanced, then Cart

In the editor's settings list, click More settings to expand it, then click Advanced. The details live under the Cart heading.

3

Turn on the details you want

  • Show fulfillment timeline in cart: adds the offer's shipping date or message.
  • Show payment details & savings in cart: adds the payment breakdown (amount due now vs. remaining), and the discount if the offer has one.
  • Add custom cart attribute: a single freeform message you compose from the available variables (offer name, date, days, payment, discount, and a few others).
4

Save

Click Save. New orders from this offer will carry the details you turned on.

There's a fourth detail in a different place: under Limits & terms, the Record when customer accepted terms checkbox (paid plans) adds a "Preorder Terms Accepted: …" line with the date and time the customer ticked the preorder acknowledgement box at checkout. See Preorder advanced settings for the full list of cart details and variables.

For orders placed by B2B customers, STOQ also adds a "Purchase Type: Preorder" line automatically, no setup needed.

Your packing slip template lives in Shopify: Settings → Shipping and delivery → Packing slips. Shopify's default template already prints line-item details, so the preorder details appear automatically once you've turned them on.

If your template doesn't print them, add a loop for line-item details to the template:

{% for property in line_item.properties %}
  {% unless property.first == blank or property.first[0] == '_' %}
    <p><strong>{{ property.first }}:</strong> {{ property.last }}</p>
  {% endunless %}
{% endfor %}

The property.first[0] == '_' check hides STOQ's internal tracking lines (their names start with an underscore) so only the customer-facing details print.

What appears on the slip

A preordered line shows the product and quantity as usual, plus each detail you turned on, on its own line, for example:

Floral Shirt, Size M · Qty 1 · $45.00 Preorder: Holiday Collection Fulfillment: Ships December 25, 2024

Check your setup

1

Turn on the details

  1. In the offer editor, expand More settings and click Advanced.
  2. Under the Cart heading, turn on the details you want.
  3. Click Save.
2

Place a test preorder

On your storefront, add the preorder product to cart and check out.

3

Check the order in Shopify admin

Open the order in Shopify admin and confirm the details appear under the line item (for example, "Fulfillment: Ships December 25, 2024").

4

Print or preview the packing slip

  1. From the order, click More actions.
  2. Click Print packing slip.
  3. Confirm the same lines appear on the slip.

Troubleshooting

Nothing appears on the order at all

The details weren't turned on for the offer before the customer checked out. Turning them on now won't add them to existing orders; turn them on and place a new test order to confirm.

Details show in Shopify admin but not on the printed slip

Your packing slip template isn't printing line-item details. Add the loop from "Print them on your packing slip" above.

Lines starting with an underscore show up on the slip

Your template's loop isn't filtering out STOQ's internal tracking properties. Use the property.first[0] == '_' check shown above.

FAQ

Does STOQ have its own packing slip template?

No. STOQ adds preorder details to the order at checkout; printing is handled by Shopify's built-in packing slip feature or an app like Order Printer. STOQ has no packing slip designer of its own.

Can I show the deposit and balance amounts on the slip?

Yes. Turn on Show payment details & savings in cart under Advanced → Cart. It adds the payment breakdown (amount due now vs. remaining) for deposit or partial-payment offers. See Set up payment for preorders.

Will the shipping date update on the slip if I change the offer's date later?

No. The details are written once, at checkout, from the offer's settings at that moment. Changing the offer's date afterward only affects new orders; existing orders keep the date that was shown when they were placed.

Can I add my own custom line, like a warehouse note?

Yes. Use Add custom cart attribute under Advanced → Cart to write a single freeform message (optionally using the available variables for offer name, date, payment, discount, and so on). It prints wherever your packing slip template prints line-item details.

I sell to B2B customers, is anything different?

For B2B orders, STOQ also adds a "Purchase Type: Preorder" line automatically, which prints on the packing slip the same way as the other details.

Preorder advanced settings

The cart details (fulfillment timeline, payment, custom message) that appear on packing slips.

Set up payment for preorders

Configure deposits and partial payments, the amounts shown in the payment line.

Use preorders with a 3PL

How order and line-item details reach a third-party fulfillment system.

Let customers cancel their preorders

What happens to an order and its details when a preorder is cancelled.
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