• Test your preorder offer

  Testing a preorder offer on your Shopify store ensures everything works smoothly before making it available to your customers. This guide walks you through preparing for testing, completing a test checkout, and verifying the order appears correctly in STOQ's reports. By testing thoroughly, you can identify and fix any issues before real customers encounter them. Preparing for Testing Before testing your preorder offer, you need a way to complete a checkout without processing a real paymentPopular

• How to Enable or Disable the "Continue selling when out of stock" setting in Shopify

  The "Continue selling when out of stock" setting in Shopify allows customers to purchase products even when inventory reaches zero. This setting is essential for preorders because it enables customers to buy products that aren't currently in stock. Without this setting enabled, out-of-stock products would show as unavailable, and customers couldn't place preorders. This guide explains what the setting does and how to enable or disable it in both Shopify admin and the STOQ app. What is ContPopular

• Get started with Preorders

  Offering preorders can be a game-changer for your online business. It allows you to generate sales even before your products are physically in stock, helping you gauge demand and secure revenue early. This guide walks you through the complete setup process, from enabling the app embed to creating your first preorder offer and testing it on your store. Before You Begin Make sure your store is using an Online Store 2.0 theme, you have STOQ installed, and you’ve selected the productPopular

• How to Set up the Preorder Limit in the offer

  Stoq allows merchants to set pre-order limits for their products, giving you control over the quantity available for pre-order. This feature lets you manage your inventory effectively by specifying the maximum number of units you want to sell as pre-orders. This feature helps prevent overselling, allowing you to maintain a healthy inventory flow. What Happens Once the Pre-order Limit is Reached Once the pre-order limit is reached, the app will automatically disable the toggle 'Continue seSome readers

• How to setup and use B2B Preorders in Shopify using STOQ

  B2B preorders allow merchants to sell products to other businesses before they are available, enabling better inventory management and production planning. With STOQ, setting up and managing B2B preorders is straightforward and efficient. This guide will walk you through the process step by step. Prerequisites Your store is on the "Shopify Plus" Plan. You have setup B2B in Shopify Admin. You have STFew readers

• How to Collect single or bulk final preorder payments for preorders

  Stoq now supports collecting pre-order payments within the app. You can also collect payments in bulk rather than manually collecting remaining payments for each preorder in Shopify.Few readers

• Send confirmation email for preorders

  STOQ allows you to send confirmation emails to customers immediately after they place a preorder. These emails confirm the transaction details and provide essential information such as payment terms and shipping expectations, enhancing customer communication and building trust. You can set up automatic confirmation emails or send them manually from the Reports section when needed. Enabling Automatic Preorder Confirmation Emails When enabled, STOQ automatically sends a confirmation email toFew readers

• Show preorder offer information at every step of purchase flow and admin page

  Overview STOQ allows you to display preorder offer information throughout the entire purchase flow, from the product page to the cart, checkout, thank you page, and even the Shopify admin order page. This information is shown using line item properties that are attached to the product when added to cart, ensuring customers always know they are purchasing a preorder item with clear details about payment terms and fulfillment timelines. Understanding Line Item Properties Line item proFew readers

• Show payment widget and discounts for preorder products

  STOQ allows you to display payment options and discount information directly on your product pages, cart, and checkout for preorder products. This payment widget helps customers understand their purchasing options and potential savings at every step of the buying journey, increasing transparency and encouraging preorder commitments. Enabling the Payment Widget The payment widget displays your configured payment options (full payment, partial payment, or both) along with any discounts you oFew readers

• A Portal for customers to cancel their Preorders

  STOQ provides a self-service cancellation portal that allows customers to cancel their preorder directly from the confirmation email. This feature gives customers more control over their purchases and reduces the need for manual cancellations on your end. You can enable or disable this option based on your business needs, and customize the cancel order link text that appears in the email. Understanding the Cancellation Feature When enabled, a "Cancel order" link appears in the preorder conFew readers

• How to Set Up Preorders for Products That Are In Stock

  STOQ allows you to sell products as preorders even when they have inventory in stock. This is useful for scenarios like product launches, limited editions, or when you want to manage demand before shipping. By choosing the in-stock products setting in your preorder offer, the "Preorder" button will appear for products with available inventory and will automatically switch to "Add to Cart" once inventory reaches zero. Understanding Inventory Settings for Preorders When you create a preorderFew readers

• How to send shipping delay email for preorders

  When a preorder product is delayed, keeping your customers informed is essential for maintaining trust and reducing support inquiries. STOQ allows you to send shipping update emails to customers who have purchased delayed products, either individually or in bulk. You can customize the email subject, header, and description before sending to provide relevant information about the delay.. Understanding Shipping Update Emails Shipping update emails (also called shipping delay emails) are manuaFew readers

• Add & customize Pre-Order badges

  Preorder badges are visual indicators that appear on product images or cards to let customers know a product is available for preorder. They help improve the customer experience by clearly distinguishing preorder items from regular in-stock products. Where Badges Can Appear You can display preorder badges on: Product pages: Badge appears on the product image when viewing the product detail page. Collection pages: Badge appears on product cards within collection listings.Few readers

• Delete a Preorder offer

  If you have too many preorder offers or created one by mistake, you can delete it from STOQ. When deleting an offer, you have the option to automatically disable the "Continue selling when out of stock" setting for the products in that offer, or handle it manually later. This guide walks you through the steps to safely delete a preorder offer. Before You Delete Before deleting a preorder offer, consider the following: Customers will no longer be able to preorder the products that were liFew readers

• How to Set Up Preorder Offers in Other Languages

  Selling to a global audience means communicating in your customers' preferred languages. STOQ supports multi-language preorder offers, allowing you to translate button text, disclaimers, shipping information, and more into over 17 languages. When enabled, STOQ automatically displays the preorder offer in the customer's preferred language based on their browser or store settings. Enabling Multi-Language Support Before you can translate preorder offers, you need to enable multi-language suppFew readers

• Show preorder offer information on packing slips

  STOQ supports showing preorder offer information on packing slips. This helps merchants have a better order management and offer a better delivery experience for the customer. Prerequisites Enable Preorder offer Information options at every step of purchase flow How to show preorder offer information on packing slips While logged into your Shopify Admin,Few readers

• How to import and export Preorders products data in STOQ

  STOQ allows you to manage preorder products in bulk using CSV files. You can import products into a preorder offer using a CSV template, making it easy to add or remove many products at once. You can also export your preorder products data to CSV for backup, reporting, or analysis purposes. This guide covers both import and export workflows. Exporting Preorder Products to CSV Exporting your preorder products data creates a CSV file containing all products and variants in your preorder offeFew readers

• How to show and customize the discounted price for preorders on product pages

  When you offer a discount on preorder products, STOQ can display the discounted price alongside the original price on your product pages. This helps customers immediately see their savings, making the preorder offer more attractive. The discounted price appears with the original price crossed out, clearly showing the value of the preorder discount. How Discounted Price Display Works When enabled, the discounted price feature shows two prices on the product page: Original price: DispFew readers

• Shopify Markets support for preorders (non-product pages)

  STOQ now supports using Shopify markets enabling merchants to sell in multiple markets and also enable pre-order button on non-product pages like home, search, quick buy, featured product, and collection pages. How to configure Shopify Markets Go to "Preorders Pages Shopify Markets". Turn on "Market-based preorders". Select a market and a location that holds inventory for the produFew readers

• How to enable preorders on all out of stock products

  STOQ can automatically track all products in your store and convert them to preorders when they go out of stock. Instead of manually adding products to a preorder offer, you can set up STOQ to monitor your entire catalog and show the preorder button whenever a product's inventory reaches zero. This means you capture more sales from out-of-stock products without any manual intervention. How All Products Tracking Works When you select "All products" as your product source, STOQ continuouslyFew readers

• Sell preorders based on location filters

  Using STOQ's "Location" feature, merchants can easily manage preorders on non-product pages and stores having inventory for preorder products on more than one location. How to setup Location filters for Preorders Go to "Preorders Pages Locations" Turn on "Location Filters" and select the locations tied to your online store to use for preorders. (https://storage.crisp.chat/users/helpdesk/website/-/f/6/9Few readers

• Customize your Klaviyo preorder notifications with variables

  Customize your Klaviyo Preorder notifications with variables When creating custom Klaviyo templates for Preorder notifications, STOQ provides rich event data that you can use to personalize and customize your messages. This guide covers all variables that STOQ sends to Klaviyo for use in your Preorder email and SMS templates. Email template When STOQ sends Preorder-related notifications to Klaviyo, these variables are available in your email templates: Order detailsFew readers

• How to use Preorders Analytics in STOQ

  Read this guide to know how to use Preorders Analytics in STOQ. This helps merchants select a specific date range to know their offers performance by revenue, orders, and products to plan better offers.Few readers

• How to Search Preorder Offers by Name or Linked Products

  As your store grows, you may have many preorder offers to manage. STOQ's search feature helps you quickly find specific offers by searching for the offer name or the names of products linked to an offer. This saves time when you need to edit, enable, or disable a particular offer without scrolling through a long list. Accessing the Offers List The search feature is available on the main Offers page in STOQ. Navigating to Offers From your Shopify admin, open the STOQ app.Few readers

• How to Collect Preorder Payments Manually in Bulk

  When customers place preorders through STOQ, their payments may be partially paid or authorized but not yet fully collected. STOQ lets you collect outstanding preorder payments in bulk directly from the app, saving you from processing each order one by one. After bulk collection, you receive an email with a CSV status report so you can verify every charge. Why Use Bulk Payment Collection Collecting preorder payments in bulk through STOQ is faster and safer than processing payments individuFew readers