Show Judge.me reviews in your emails
Connect your Judge.me account and STOQ can show each product's star rating and best reviews inside your back in stock and preorder emails, social proof right where customers decide to buy. It uses the reviews already on your store.
Before you begin
| Requirement | Detail |
|---|---|
| A paid plan | Showing reviews in emails is a paid feature. |
| A Judge.me account with reviews | STOQ pulls the reviews already published on your store. Products without published reviews skip the section automatically. |
Connect Judge.me
Open the Judge.me integration
- In the left menu bar of the STOQ app, click Back in stock alerts.
- Click the Settings tab, then open the Integrations sub-tab.
- In the Marketing section, open the Judge.me card and click Set up.
Connect your account
Click Connect and authorize STOQ. It uses the reviews already on your store, so there's nothing else to import. The card shows Judge.me account connected when it's done.
Show reviews in back in stock emails
Open the email editor
In Back in stock alerts, go to Notifications, select the alert, and click Customize.
Turn on product reviews
Turn on Show product reviews (the Judge.me product reviews setting). It adds the product's star rating and top reviews below the product image. One setting covers the first alert and all reminders.
Choose how many reviews
Set Number of reviews to control how many show, then save.
Show reviews in preorder emails
Do the same in Preorders > Notifications > Customize. Reviews show on the preorder confirmation and shipping update emails, never on payment emails.
Good to know
- Products without published reviews skip the review section automatically.
- Review data refreshes about every 2 days.
Check your setup
Send yourself a test email for a product that has published Judge.me reviews and confirm the star rating and reviews appear below the product image. See Customize the back in stock email notification.
Troubleshooting
The Show product reviews toggle is disabled
Either you haven't connected Judge.me yet, or you're on a free plan. Connect your Judge.me account from Settings > Integrations > Judge.me, and upgrade if needed, then come back and turn it on.
No reviews show in the email
The product may have no published reviews, in which case the section is skipped. Confirm the product has reviews in Judge.me, and remember review data refreshes every 2 days.
