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Test your STOQ setup

Run a signup, restock, and alert end to end to confirm STOQ works before customers rely on it.

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Before you count on STOQ, run through a real signup and alert yourself. This confirms the button shows, signups are captured, and the notification actually sends.

Before you begin

Section titled “Before you begin”
  • STOQ is installed and the app embed is on. See Enable STOQ on your theme.
  • You have a test product you can take out of stock and restock.
  • You have an email address (and a phone number if you’re testing SMS).

Test back in stock alerts

Section titled “Test back in stock alerts”

  1. Take a product out of stock

    In Shopify admin, open a test product and set its inventory to 0.

  2. Sign up on your storefront

    Open the product page, click the Notify me when available button, and sign up with your email. You can also use the onboarding checklist to register directly.

    Storefront product page for Preorders-test-sneha with the STOQ Notify me popup open over NEW SPLIT TEST PREORDER, email support@gmail.com typed, Let me know about upcoming releases ticked, an arrow pointing to the black Notify me when available button, and a Continue with shop option below.

  3. Restock the product

    Set the product’s inventory back above 0 in Shopify.

  4. Confirm the alert arrives

    For automatic alerts, check your inbox within a few minutes. For manual sending, go to Reports and send from the waitlist. See Send alerts manually.

  5. Check it was logged

    In Reports, confirm the notification shows in your notifications history.

    STOQ Reports on the Back in stock tab, Current waitlist sub-tab, listing two signups for NEW SPLIT TEST PREORDER with Consent given badges and Export CSV; with markers: 1 on Reports in the left menu, 2 on the Back in stock tab, 3 on the Current waitlist tab.

You can also send yourself a test email without restocking: open Back in stock alerts > Settings > Notifications, select the alert, click Customize email, and use Send test email in the preview. See Test back in stock alerts.

STOQ Back in stock alerts, Settings tab, Notifications sub-tab showing When you restock On, Send automatic notification On with Minimum restock quantity 10, and Email & SMS templates with a Customize email button; with markers: 1 on Back in stock alerts, 2 on Settings, 3 on Notifications, 4 on Customize email.

The Edit templates for Back In Stock - Notification editor on the Email template tab, left sidebar sections Send emails through, Address, Content, Colors & styles, Social links and Judge.me, with the preview’s Send test email link marked 1.

Send test email modal over the Back in Stock email template editor, with an Email address field holding alerts@stoqapp.com and an arrow pointing to the black Send button.

Test preorders

Section titled “Test preorders”

Place a real preorder on a test product with an active offer and confirm the button, checkout, and confirmation email all behave as expected. See Test your preorder offer.

Good to know

Section titled “Good to know”
  • Automatic alerts rely on Shopify webhooks and usually arrive within 1 to 2 minutes.
  • SMS needs carrier verification before it can send, which can take a few days.
  • If you use double opt-in, the signup only completes after the customer confirms by email.
  • Password-protected stores can block the storefront button during testing.

Troubleshooting

Section titled “Troubleshooting”
The button doesn't show on the product page

Check the app embed is on and the product actually qualifies for the button. See Enable STOQ on your theme.

I signed up but no alert arrived

Confirm sending is set to automatic (or send manually), check spam, and for SMS confirm carrier verification is complete.

Do test signups affect my reports?

Yes, they appear like any signup. Remove your test customer afterward if you want clean numbers. See Manage customers.

Section titled “Related guides”
Test back in stock alertsThe detailed back in stock testing guide.
Test your preorder offerPlace a test preorder before going live.
Enable STOQ on your themeMake sure the buttons can show first.
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