Do STOQ preorders work with the Shop app?
Preorders don't work on Shopify's Shop app. This is a Shopify platform limitation, not a STOQ one: preorder products rely on Shopify selling plans, which the Shop app doesn't support. Preorders are supported on the Online Store and Custom Storefront channels only.
What goes wrong if you leave them there
If preorder products stay published to the Shop app, customers may see them at full price without the preorder context, place a normal order instead of a preorder, or hit unexpected checkout behavior.
Keep preorder products out of the Shop channel
Open the product's publishing settings
In Shopify admin, open the preorder product and find the Publishing section.
Remove the Shop channel
Uncheck the Shop channel and save. To do many at once, select the products in your product list, use bulk edit, and exclude the Shop sales channel.
When a preorder campaign ends and the product sells normally again (no selling plan), you can re-add it to the Shop channel the same way.
Channel support at a glance
| Channel | Preorders |
|---|---|
| Online Store | Yes |
| Custom Storefront | Yes |
| Shop app | No |
| Shopify POS | Through STOQ's POS integration |
| Facebook / Instagram, Google | No |
