Switch to STOQ from another app
STOQ handles both back in stock alerts and preorders in one app, so you can replace a separate preorder or waitlist app with it. You can run both apps side by side during the switch, then import your existing signups so alerts continue uninterrupted.
Before you begin
- You need admin access to your Shopify store.
- Export your data from your current app first (usually a CSV).
- STOQ has a free plan and free trials on paid plans, so you can test before committing.
- You don't have to uninstall the old app immediately. Keep both for a few days to confirm STOQ works.
Make the switch
Install STOQ
Install STOQ from the Shopify App Store. It opens in your Shopify admin after installing.
Choose a plan
In STOQ, open the Plans page, review the options (all plans include both back in stock alerts and preorders with 0% transaction fees), and subscribe to the one you want. Paid plans include a free trial.
Enable the app embed
From the Home onboarding checklist, enable the STOQ app embed on your live theme so the buttons appear. See Enable STOQ on your theme. If you're running both apps, disable the old app's embed to avoid duplicate buttons.
Complete onboarding
Follow the Home onboarding checklist to set up the "Notify me" button, your branding, and a test alert. It covers both products.
Import your signups
Export your waitlist from the old app as a CSV, then import it into STOQ from Reports > Import. STOQ walks you through mapping your CSV columns. See Import a waitlist.
Disable the old app
Once STOQ is confirmed working and your data is imported, uninstall the old app (or disable its embed) from Settings > Apps and sales channels in Shopify. Check the STOQ button still appears on your storefront.
What transfers and what doesn't
| Transfers | Doesn't transfer |
|---|---|
| Waitlist signups (via CSV import) | Past notification logs and analytics from the old app |
| Your product catalog (it's Shopify's, not the app's) | Preorder selling plans from the old app (they're app-specific, so recreate offers in STOQ) |
Troubleshooting
Duplicate 'Notify me' buttons appear
Both apps' widgets are active. Disable or uninstall the old app, or turn off its theme embed. Only one back in stock widget should be live at a time.
The STOQ button doesn't appear after enabling the embed
Confirm the old app's widget is off and STOQ's app embed is toggled on in Online Store > Themes > Customize > App embeds. See Enable STOQ on your theme.
Imported signups don't show in Reports
Imports process in the background. Wait a few minutes and refresh. Large files take longer.
The old app's preorder selling plans still show on products
Selling plans are app-specific. Remove the old app's selling plans from the product in Shopify, then attach STOQ's through a STOQ preorder offer.
FAQ
Can I run STOQ alongside my current app?
Yes. Set STOQ up while the old app is still active, and keep both for a few days. Just make sure only one widget is live on the storefront to avoid duplicate buttons.
Will I lose my signups?
No, as long as you export them from the old app and import the CSV into STOQ before uninstalling.
Does STOQ charge transaction fees?
No. All plans have 0% transaction fees.
