Use STOQ in your Tapcart mobile app

Use this guide if your store has a mobile app built with Tapcart and you want STOQ preorders and back in stock alerts to work inside it. Tapcart has built STOQ into the Add to cart button of Tapcart apps, so customers can preorder and sign up for alerts in your app, just like on your online store.

Before you begin

Requirement	Detail
A Tapcart app	Your store needs a mobile app built with Tapcart.
Tapcart turns it on	The integration is switched on by Tapcart, not in STOQ. Contact Tapcart’s team and ask them to enable the STOQ integration for your Tapcart app.

What customers will see

Product	What the Add to cart button does in your Tapcart app
In a preorder offer	Becomes your preorder button. It uses the button text, preorder disclaimer, payment options and customer acknowledgement from your preorder offer.
Out of stock	Becomes your Notify me button and opens your signup form, using the text you set in STOQ.

You style the buttons and signup form from Tapcart’s dashboard. Changes you make in STOQ, like editing a preorder offer or your Notify me button text, show up in your Tapcart app.

Set it up

On a phone, this menu is collapsed. In the Shopify mobile app, tap the STOQ logo at the top of the screen to open it, then choose the section named below. There is no hamburger icon. See Finding the STOQ menu.

1. Open the Integrations page

   1. In the left menu bar of the STOQ app, click Back in stock alerts.
   2. Click the Settings tab.
   3. Open the Integrations sub-tab, then click See integrations to open the full Integrations page.

2. Open the Tapcart card

   Scroll to the Mobile app builders section and click Set up on the Tapcart card. It explains how the integration works.

   If you don’t have a Tapcart app yet, click Get Tapcart to go to Tapcart’s site.

3. Ask Tapcart to turn it on

   Contact Tapcart’s team and ask them to enable the STOQ integration for your Tapcart app. There’s nothing to turn on in STOQ.

Check your setup

1. Open your Tapcart app on a phone.
2. Open a product that’s in an enabled preorder offer. The Add to cart button should show your preorder button text.
3. Open an out-of-stock product. The button should show your Notify me text and open the signup form.

Troubleshooting

• If the app still shows a normal Add to cart button on preorder products: ask Tapcart’s team to confirm the STOQ integration is enabled for your app, and check that the preorder offer is turned on in STOQ.
• If the button styling doesn’t match your store: style the buttons and signup form from Tapcart’s dashboard, not STOQ.

FAQ

Do I need to set anything up in STOQ for Tapcart?

No. Tapcart reads your existing preorder offers and Notify me settings. Contact Tapcart’s team to turn the integration on.

Will my preorder offer changes show in the app?

Yes. Changes you make in STOQ, such as editing a preorder offer or your Notify me button text, show up in your Tapcart app.

Does this change how preorders work on my online store?

No. Your online store works the same as before. The integration only affects your Tapcart app.

Related guides

Set up preordersCreate the preorder offer your app's button uses.

Set up back in stock alertsTurn on the alerts customers sign up for.

Do STOQ preorders work with the Shop app?Why the Shop app is different from your own mobile app.