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See your products in demand, send or re-send notifications and more.

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  • How to Export STOQ Reports and Data to CSV Files
    Exporting reports to CSV in STOQ lets you download your back-in-stock and preorder data for analysis, record-keeping, or sharing with your team. STOQ emails the CSV file to your configured report email address - it does not download directly to your browser. Every report tab in STOQ has an Export CSV button at the bottom of the table. When you click it, STOQ generates the report in the background and emails the CSV file to you. This guide covers where to find the export button, which reporSome readers
  • How to send back in stock notifications manually
    Sending back-in-stock notifications manually lets you control exactly when customers hear about restocked products instead of relying solely on automatic alerts. Use the Reports section in STOQ to send notifications in bulk, by channel, or one customer at a time. Manual sending is ideal when you want to stagger alerts, notify a specific number of customers, or choose the exact moment shoppers are alerted. Before You Begin Make sure the following requirements are met before you send notSome readers
  • "Product deleted or variant unavailable". What should I do?
    You may run into 'Product Deleted or Variant Not Found' in your Stoq reports, if you recently changed the variants linked to your product or deleted a product/variant. It's important to understand what this means and how you can resolve it to maintain accurate inventory tracking and customer notifications. What happened? If you navigate to the 'Products in Demand' section under the 'Reports' tab in Stoq and notice that some products or variants are listed as 'deleted' or 'not found', thisSome readers
  • Move signups from one product to another
    Stoq empowers merchants with the ability to independently manage and transfer customer signups between products or variants at their discretion. This functionality is invaluable for notifying customers about back-in-stock alerts for similar items, streamlining the process and ensuring customers receive timely updates on products they're interested in. How to move signups Navigate to 'Reports' from left menu bar of the App. From the 'Products in demand' tab, choose the product that haFew readers
  • Get weekly and monthly summary reports
    Staying updated with your store's performance is crucial for making informed decisions. With Restock Rocket, you can get comprehensive weekly and monthly reports delivered straight to your inbox. The weekly and monthly reports provide insights on new sign-ups, alerts sent, sales recovered, and the most sought-after products. Enable weekly and monthly reports To receive summaFew readers
  • See your most requested products
    Keeping track of which products your customers want to buy when they're back in stock is really useful. It helps you figure out what to restock, so you don't waste money keeping things that don't sell. Stoq can help you make better decisions when it comes to restocking with our "Products in demand" report. How to see Products In Demand Navigate to Stoq, from the left menu bar of the app and Click on 'Reports' Go to the "Products in demand" tab. Here, you'll see a list of itemsFew readers
  • View Analytics on signups, products and notifications sent
    For any online store, keeping track of customer interests and sales data is crucial. Stoq offers an intuitive way to view these analytics right on its homepage. This feature gives you insights into customer signups, product interests, and the effectiveness of your notifications. How to see your analytics in Stoq From the Homepage, head to the homepage of the Stoq app, scroll down to find 'Analytics'. (https://storage.crisp.chat/users/helpdesk/website/-/f/6/9/b/f69b1402a211d800/imagFew readers
  • See sales recovered by Stoq
    One of the most rewarding aspects of using Stoq is seeing how it directly contributes to your store’s sales. A key feature of Stoq is its ability to track and show you the sales you've regained through customers who made a purchase after receiving a back-in-stock alert. How to track sales recovered Head to 'Reports' from the left menu bar of the app. Click on the 'Sales Recovered' tab. On the Sales Recovered page, you'll see various pieces of information including: The orderFew readers
  • Re-send back in stock alerts to increase sales
    While Stoq efficiently sends out notifications to your customers when products are back in stock, there might be times when you need to resend these alerts. Maybe a customer missed it or you want to increase orders for your recently restocked products. Whatever the reason, Stoq provides a straightforward way to resend notifications. Stoq provides 2 different ways to re-send notifications. Both are from the "Reports" page. Via "Notifications Sent" reports Navigate to Stoq, click on 'Few readers
  • Track signups in realtime
    Stoq's reporting tools offer an easy way to monitor sign-ups of your out-of-stock products, enabling you to restock intelligently and align your inventory with customer needs. Tracking methods: Tracking products in demand: Head to 'Reports' from the left navigation menu of the app Click on the 'Products in demand' tab. Here, you'll see a list of products that people have asked for, organized by how many times they've been requested. Choose a product. Reports - Products inFew readers
  • Hide deleted products and variants from Reports
    In its default settings, Restock Rocket includes deleted products and variants in your reports, which can sometimes clutter your data and obscure the insights about your active inventory. For a streamlined view that focuses only on the items you're currently offering, Restock Rocket provides a handy option to exclude these deleted listings from your reports. How to hide deletedFew readers
  • Get custom data reports for Preorders
    Merchants can now easily search and filter data related to preorders within the STOQ app. This will assist in getting information quickly and take data-backed decisions. How to view custom reports for Preorders Head to "Reports Preorders" in the STOQ app and click on the search icon as shown. Now use the available filters to see the data you want. Currently you can do the following: SearcFew readers
  • Automatically tag back-in-stock orders in Shopify
    Merchants can now easily filter and identify orders referred by STOQ. Orders from email or SMS back in stock alerts are now automatically tagged in Shopify admin. How to tag back-in-stock orders in Shopify Go to "Reports Settings Back in stock". Enable "Tag orders from back in stock alerts" feature if you wish to automatically add tag to order as soon as it is identified by STOQ. (https://storage.crisp.Few readers
  • How to unlock more sales using STOQ's Analytics
    STOQ's analytics and insights are designed to help merchants keep track of all back-in-stock and preorders sales data by understanding what customers are buying the most and are looking forward to. Currently, you can access STOQ's analytics on the following screens: Homepage (STOQ tile) Preorders (Overview) How tFew readers
  • How to use the products report in STOQ to track demand, engagement, and revenue
    The products report in STOQ gives you a complete picture of which products customers are requesting, how they interact with your buttons, and how much revenue your notifications generate. It is available for both back-in-stock alerts and preorders, each with its own Products tab inside the Reports section. The products report is organized into three analytics views: Engagement, Demand, and Revenue. You also get preset filters — All time, Trending, Recently requested, andFew readers
  • How to Delete customers from reports
    Deleting customers from reports in STOQ removes a customer record along with all their associated data — including back-in-stock requests, preorders, notifications, and analytics. You can delete a single customer or select multiple customers at once for bulk deletion. Both options are available from the Customers tab in the Reports section. This is a permanent action. Once a customer is deleted, their signup history, notification records, and linked data cannot be recovered. Use this featurFew readers

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