• Export STOQ reports and data to CSV files

  Exporting reports to CSV in STOQ lets you download your back-in-stock and preorder data for analysis, record-keeping, or sharing with your team. STOQ emails the CSV file to your configured report email address - it does not download directly to your browser. Every report tab in STOQ has an Export CSV button at the bottom of the table. When you click it, STOQ generates the report in the background and emails the CSV file to you. This guide covers where to find the export button, which reportPopular

• How to get notified for every back in stock waitlist signup

  When customers sign up for your back-in-stock waitlist, you may want to know about it right away. The Alert me for every signup setting in STOQ sends you an instant email notification each time a customer joins a waitlist for any product in your store. This is useful if you want to stay close to customer demand, follow up with high-value customers personally, or simply track signups as they happen in real time. How It Works When enabled, STOQ sends an email to your chosen address everyFew readers

• How to use the products report in STOQ to track demand, engagement, and revenue

  The products report in STOQ gives you a complete picture of which products customers are requesting, how they interact with your buttons, and how much revenue your notifications generate. It is available for both back-in-stock alerts and preorders, each with its own Products tab inside the Reports section. The products report is organized into three analytics views: Engagement, Demand, and Revenue. You also get preset filters — All time, Trending, Recently requested, andFew readers

• How to track signup sources and notification history for back in stock alerts

  Understanding where signups come from, why alerts were sent, and when customers first signed up gives you full visibility into your back-in-stock notification pipeline. STOQ surfaces these insights directly inside your Reports tabs so you can trace every signup and notification back to its origin. This guide covers three reporting features: Signup source indicators — See which signups came through the standard form versus Quick Resubscribe. "Why was this sent?" notification historyFew readers

• How to delete customers from STOQ reports

  Deleting customers from reports in STOQ removes a customer record along with all their associated data — including back-in-stock requests, preorders, notifications, and analytics. You can delete a single customer or select multiple customers at once for bulk deletion. Both options are available from the Customers tab in the Reports section. This is a permanent action. Once a customer is deleted, their signup history, notification records, and linked data cannot be recovered. Use this featurFew readers

• How to view waitlist insights for customer wait times

  Waitlist insights in STOQ show you exactly how long customers have been waiting for out-of-stock products. When you open a product or variant's pending waitlist, STOQ displays three key metrics at a glance: the average, the longest wait, and the months. You can also expand a distribution chart to see the full breakdown of wait times across all customers. Use these insights to prioritize restocking decisions. If customers have been waiting weeks or months, it may be time to reorder iFew readers

• How to view preorder orders and their details in STOQ

  Checking preorder orders in STOQ lets you see every order that contains a preorder product, along with its payment status, fulfillment status, and linked offers. You can view all preorder orders in one place from the Reports section, or drill into a specific offer to see only the orders associated with it. Clicking into any order opens a detailed view showing products, payment breakdown, customer information, and a full activity timeline. This guide walks you through both ways to access preordeFew readers

• How to use the back in stock Overview tab to track revenue and performance

  Every back-in-stock alert and preorder notification you send through STOQ can lead to a sale. STOQ automatically tracks those sales so you can see exactly how much revenue your notifications recover. This guide shows you how to track sales recovered through STOQ using the Homepage analytics, the Overview tab, the Revenue view, and the Orders tab inside Reports. Before You Begin Make sure the following are in place before you start tracking recovered sales: You have an active STOQ subscrFew readers

• How to get notified when back in stock alerts are sent to customers

  STOQ can send you an email every time back in stock alerts go out to your customers. This helps you stay informed about which products were restocked and how many customers were notified — without having to check the app manually. Find the Setting The notification setting lives on the Reports Settings page. Here is how to get there. From your Shopify admin, open the STOQ app. Click Reports in the left sidebar. Click the More button in the top-right corner of the page.Few readers

• How to hide deleted products and variants from your reports

  When you delete a product or variant from Shopify, STOQ keeps the signup data linked to it in your reports. Over time, these deleted entries can clutter your product lists and make it harder to focus on active inventory. STOQ includes a setting that lets you hide deleted products and variants from reports so your data stays clean and relevant. This guide shows you how to enable it. Before You Begin Make sure the following are in place before you start: You are logged in to your ShopifyFew readers

• How to check analytics for signups, products, and notifications sent

  Back in stock analytics in STOQ give you a complete picture of how your back-in-stock alerts are performing. The Overview tab inside the back-in-stock section shows summary metrics, interactive charts, and a product-level revenue breakdown — all filterable by date range. Use this dashboard to track how much revenue your alerts recover, how many notifications you send, and which products drive the most sales. (https://storage.crisp.chat/users/helpdesk/website/-/f/6/9/b/f69b1402a211d800/iFew readers

• How to track sales recovered through STOQ

  Every back-in-stock alert and preorder notification you send through STOQ can lead to a sale. STOQ automatically tracks those sales so you can see exactly how much revenue your notifications recover. This guide shows you how to track sales recovered through STOQ using the Homepage analytics, the Overview tab, the Revenue view, and the Orders tab inside Reports. Before You Begin Make sure the following are in place before you start tracking recovered sales: You have an active STOQ subscrFew readers

• How to get daily, weekly and monthly performance summary reports from STOQ

  STOQ can send you performance summary reports by email on a daily, weekly, and monthly basis. These reports give you a quick snapshot of your store's back-in-stock and preorder activity — including new signups, alerts sent, revenue, and your top-performing products. This guide explains how to enable each report type, what they include, and where to find the settings. Before You Begin Make sure the following are in place before enabling reports. STOQ is installed on your ShopifyFew readers

• How to track signups in realtime

  When customers sign up for back-in-stock alerts on your out-of-stock products, STOQ records each signup immediately. The Current waitlist tab under Reports lets you track signups in realtime in STOQ so you can see exactly who is waiting, when they signed up, and which products are in demand. You can view all signups across your store or drill into a specific product to see its own Current Waitlist. This guide covers both views. Before You Begin You have an active STOQ subscription.Few readers

• Overview of bulk and individual preorder order actions in STOQ

  STOQ gives you a set of bulk and individual actions to manage your preorder orders efficiently. You can access these actions from two places — the Reports Preorders tab or the Preorders Orders page. Select one or more orders and use the action bar to perform operations in bulk, or apply them to individual orders. This article provides a quick overview of each available action. For detailed step-by-step instructions, follow the links to the dedicated article for each actiFew readers

• How to find high-demand products using the back in stock demand report

  The Demand section inside Reports Back in stock Products shows every product that customers have asked to be notified about. Use it to see which items have the largest waitlists, spot trending products, and decide what to restock first. This article walks through how to open the Demand view, read the table, and use its filters to find your most requested products quickly. Open the Demand view The Demand view is the default view when you open the Products report for back-in-stock alFew readers

• How to automatically tag back in stock orders in Shopify

  STOQ can automatically add a tag to every Shopify order that originated from a back-in-stock alert. This lets you instantly identify which orders were recovered through your waitlist notifications. You can filter orders by tag in Shopify, build automated workflows around tagged orders, and get a clear picture of how much revenue your back-in-stock alerts are driving — all without any manual work. How automatic order tagging works When a customer receives a back-in-stock email or SMS alertFew readers

• Send back in stock notifications to multiple variants

  STOQ lets you send back in stock notifications to multiple variants at once instead of opening each variant individually. Select the variants you want from the Demand report, click Send notifications, and every customer on those waitlists receives an alert. This saves time when you restock several products at the same time. Understanding bulk notifications When you send back in stock notifications in bulk, STOQ queues a notification batch for each selected variant. Every customer oFew readers

• How to track the progress of back in stock notifications

  STOQ lets you track the progress of back in stock notifications as they are sent. The Track sends page shows a real-time view of every bulk send and automatic alert, including how many notifications have been delivered and which are still in progress. Open the Track Sends Page The Track sends page is available from the Reports section. Here is how to get there. From your Shopify admin, open the STOQ app. Click Reports in the left sidebar. Click the More button inFew readers

• How to Fix "Product Deleted or Variant Unavailable" Error

  The "Product deleted or variant unavailable" error appears in STOQ Reports when a product or variant has been removed from your Shopify store or is no longer accessible. This guide explains why the error occurs and how to fix it so you can continue sending back-in-stock notifications to waiting customers. The most common fix is to transfer (move) the pending signups to another active product or variant. Before You Begin Make sure the following requirements are met before troubleshooting:Few readers

• How to refresh product data in STOQ reports

  STOQ stores product names, images, and other metadata locally to display in your reports. If you rename a product, update images, or notice outdated information in your reports, you can refresh this stored data to sync the latest details from Shopify. Navigate to the Refresh Option The Refresh product data button is located on the Report Settings page. Here is how to get there. From your Shopify admin, open the STOQ app. Click Reports in the left sidebar. Click the MoreFew readers

• How to add customers to the back in stock waitlist manually

  STOQ lets you add a back in stock request manually on behalf of a customer. This is useful when a customer contacts you by email, chat, or phone and asks to be notified when a product is back in stock. Instead of asking them to sign up through your storefront, you can register them directly from the STOQ dashboard. Understanding manual requests A manual request works the same way as a signup that comes through your storefront's Notify Me button. The customer is added to the variant's waitFew readers

• How to track back in stock funnel using Engagement Analytics

  STOQ's engagement analytics for back in stock shows you the full customer journey — from the moment a shopper sees your Notify me button to when they click it and sign up for a restock alert. This helps you understand which out-of-stock products have the strongest demand so you can make smarter restocking decisions and optimize your button placement. How to Access Back in Stock Engagement Analytics The engagement view lives inside the Products tab of your Reports section. Here is how tFew readers

• How to track preorder funnel using Engagement Analytics

  STOQ's engagement analytics for preorders shows you the full customer journey — from the moment a shopper sees your Preorder button to when they add to cart and complete a purchase. This helps you identify which preorder products generate the most interest and which ones actually convert into sales, so you can focus your marketing and inventory planning where it matters most. How to Access Preorder Engagement Analytics The engagement view lives inside the Products tab of your PreordersFew readers