How to check if STOQ app embed is enabled in Shopify
After installing STOQ on your Shopify store, the Notify Me button and Preorder button will only appear on your storefront if the STOQ app embed is enabled. The app embed is a Shopify theme extension that injects STOQ's buttons and widgets into your store's pages. If the buttons are not showing up, the most common cause is that the STOQ app embed is turned off in your theme settings. This article walks you through how to check the app embed status in both Shopify and STOQ, and how to enaPopularRefer & earn with STOQ's affiliate program
STOQ is one of Shopify's best apps for preorders & back in stock alerts. With more than $20 million+ in sales recovered for merchants, we are just getting started and we'd love to have you join us on the journey! ⭐️ 700+ reviews with 5 star rating: We do our best to help merchants in any way we can. 💎 Built for Shopify: Stoq is customizable, fast, easy to use and recommended by Shopify. 💰 Affordable: Plans designed for every stage of growth, and new updates every month. **Sign up forSome readersShow preorder offer details on order confirmation email
STOQ supports showing preorder offer details on order confirmation email. This helps merchants provide better information to customers whenever a order is placed enhancing their order journey with the store. Prerequisites Enable Preorder offer Information options at every step of purchase flow How to show preorder offer details on order confirmation emailSome readersHow to set up B2B in Shopify Admin
Shopify B2B is only available for stores on the Shopify Plus Plan. Before you get started with selling B2B Preorders using STOQ, you need to complete a few additional steps in Shopify Admin. This article will guide you through the basic steps required to finish from your end to get started with B2B Preorders using STOQ. Below is a step by step guide: Step 1: Enable Login Links in Shopify Admin In Shopify Settings, go to "Customer accounts". Enable Login Link and select "Customer accSome readersHow to edit the “deferred or recurring purchase” message in Shopify
This message informs customers that their order includes a subscription/preorder or recurring charge. Shopify automatically adds this consent text for compliance purposes, but you can customize the wording in your theme’s language settings. This guide explains how to update the subscription/preorder buyer consent text and includes placeholder sections where you can insert screenshots for your help center. ||| NOTE: Only Shopify Plus Merchants can change this text. Before You Start YouFew readersUsing STOQ with Shopify themes
STOQ requires specific Shopify theme compatibility to deliver back-in-stock signups and preorder functionality to your customers. Understanding which theme types support STOQ and how to verify app embed availability ensures seamless integration with your store. Supported theme types STOQ works with modern Shopify themes that support app embed blocks, which are essential for displaying notification buttons and preorder widgets on your storefront. Online Store 2.0 Themes **Full compFew readersHow to change due date text for partial preorder payments
When using partial payments (such as deposits or preorders), Shopify displays a due date message in checkout to inform customers when the remaining balance will be charged. ||| Example: Due Date on Mar 27 This message appears in the order summary and helps set clear expectations about remaining payments. You can customize this text in your Shopify theme language settings to better as per your convenience or provide more context to customers. Where This Text Appears The due date textFew readersHow to Import customer data to STOQ (or switch from another app)
STOQ lets you bulk-import customer back-in-stock registrations using a CSV file. This is useful when you are migrating from another back-in-stock or waitlist app and want to preserve your existing customer signups, or when you need to add a large number of registrations at once without entering them one by one. The import process uses a Google Sheets template where you fill in customer details and product SKUs, export the sheet as a CSV, upload it in the STOQ app, map the columns to the correctFew readersHow to test STOQ setup and functionality step by step
Testing your STOQ setup ensures your customers will receive back-in-stock alerts as expected. This guide walks you through the complete test flow — from completing onboarding to signing up for an alert, restocking a product, receiving a notification, sending a test email, and reviewing the results in reports. ||| Note: Before testing, make sure you have completed the onboarding steps that appear when you first install the app. This includes enabling the app embed and setting up the "NotifyFew readersHow to switch from another preorder or back in stock app to STOQ
Switching to STOQ from another Shopify app is straightforward. STOQ handles both back-in-stock alerts and preorders in a single app, with affordable pricing, 0% transaction fees, and 24/7 support. This guide walks you through the migration process so your customers continue receiving alerts without interruption. Before You Begin Review these points before starting the migration. Make sure you have admin access to your Shopify store. Export your data from your current app beforFew readersHow to use universal search in STOQ to quickly find anything
Universal search in STOQ lets you quickly find anything in your dashboard without clicking through menus. You can search for settings, products, preorder offers, and orders — all from one place. The search lives inside the Quinn widget, a floating button in the bottom-right corner of every page. Type a keyword and it instantly searches across five categories at once: navigation/settings, products, product variants, preorder offers, and orders.  that point to product pages. GemPages does not add these product links by default, which means STOQ cannot identify products on GemPages-built pages. Without product links, the Preorder button and Notify Me button will not appear. This article walks you through how to fix this and enable STOQ's preorder and notify me buttons on your GemPages collection, home, search, and custom pages. Why the Preorder aFew readersHow STOQ tracks and attributes sales from back in stock alerts
STOQ tracks every sale that can be linked back to a back in stock alert sent by the app. This is how your Sales recovered metric is calculated. Understanding the STOQ attribution model helps you interpret your reports accurately and trust the revenue numbers you see in the dashboard. This article explains how STOQ attributes orders, what UTM parameters it uses, the different confidence levels, and when a sale qualifies as "sales recovered." ![](https://storage.crisp.chat/users/helpdesk/webFew readersDo STOQ preorders work with Shopify Shop App?
If you sell preorder products through STOQ, you may notice that they do not work correctly when customers browse your store through the Shop app. This is a known Shopify platform limitation — preorder products are only supported on the Online Store and Custom Storefront sales channels. The Shop app does not support Shopify selling plans, which means preorder pricing, deposit collection, and fulfillment terms will not display for customers shopping through it. The recommended solutioFew readersHow to setup preorder and notify me button on Pagefly
STOQ can display the Preorder button and Notify Me button on pages built with PageFly. Because PageFly uses its own page structure, STOQ needs some extra configuration to detect your products and place buttons correctly. This article covers two setups: adding the preorder button on product pages built with PageFly, and enabling buttons on collection, home, search, and custom pages built with PageFly. Part 1: Preorder Button on PageFly Product Pages PageFly product pages use a custoFew readersHow STOQ automatically hides the Buy It Now button on preorder products
When a product is on preorder, Shopify's default Buy It Now button can bypass the preorder flow and cause payment or fulfillment issues. STOQ automatically hides the Buy It Now button on any variant with an active preorder offer. The button reappears the moment a customer switches to an in-stock variant. This works across product pages, featured product sections, and quick buy modals — no manual configuration needed. How STOQ Auto-Hides the Buy It Now Button STOQ uses a two-layer approFew readersHow to book an onboarding call with the STOQ team
If you'd like help getting set up, you can schedule a call with STOQ's Merchant Success team. On the call, they'll help configure STOQ around your store's specific needs — preorders, back-in-stock alerts, fulfillment, and more — so you don't have to figure it all out on your own. How to book a call In your Shopify admin, open the STOQ app. Go to Support. On the Get onboard card, click Schedule call. A booking page opens in a new tab — pick a time that works forFew readersHow to submit a feature request
Have an idea for a feature, or something you'd like STOQ to do differently? You can send it to the STOQ team — and see and upvote what other merchants have requested — from the feedback board inside the app. How to submit a feature request In your Shopify admin, open the STOQ app. Go to Support. Scroll to the Feedback section. This is the feedback board where ideas are collected. Click on Submit idea on the purple banner after using the search bar to check if theFew readers