How to Add a Disclaimer Note for Preorders
A preorder disclaimer is a short note that appears directly below the preorder button on your product page. Use it to share important information with customers before they place a preorder — like estimated shipping dates, refund policies, or production timelines.
You can add, edit, customize, or hide the disclaimer from the Widget tab inside any preorder offer.
How It Works
When enabled, the disclaimer appears as a styled text block directly beneath the preorder button on the product page. Customers see it before adding the item to their cart.
The disclaimer box also displays other preorder details you configure — like quantity limits and shipping timelines — in the same container. All of these share the same background color and border radius.
Requirements
Before adding a disclaimer, make sure:
- You have at least one preorder offer created in STOQ.
- The offer is linked to at least one product.
Add a Disclaimer
Follow these steps to add a disclaimer note to a preorder offer.
Steps
- Open the STOQ app in your Shopify admin.
- Go to Preorders from the left menu.
- Click Edit on the preorder offer you want to configure.
- Navigate to the Widget tab.
- Under the Widget section, check the Add disclaimer checkbox.
- Type your disclaimer text in the Disclaimer field.
- Click Save.
The disclaimer now appears below the preorder button on the product page. The preview on the right updates in real time as you type.
Example Disclaimer Texts
Here are some common disclaimer messages merchants use:
- "This is a preorder. Expected to ship by March 2025."
- "Preorder items are charged at checkout. Shipping begins once production is complete."
- "Note: This product is not yet in stock. Estimated delivery: 4–6 weeks."
- "By placing this preorder, you agree to our preorder terms and conditions."
Customize the Disclaimer Appearance
You can change the text color, background color, and border radius of the disclaimer box.
Steps
- In the Widget tab, make sure the Add disclaimer checkbox is checked.
- Click Customize next to the Disclaimer label.
- Adjust the following settings:
Setting | Description |
|---|---|
Border radius | Controls the corner roundness of the disclaimer box (in pixels). Default: |
Text | The text color inside the disclaimer box. Click the color swatch to pick a color. |
Background | The background color of the disclaimer box. Click the color swatch to pick a color. |
- Click Save.
The preview on the right updates in real time so you can see how the colors look before saving.
Hide the Disclaimer
To remove the disclaimer from the product page without deleting the text, simply uncheck the checkbox.
Steps
- Open the STOQ app and go to Preorders.
- Click Edit on the preorder offer.
- Navigate to the Widget tab.
- Under the Widget section, uncheck the Add disclaimer checkbox.
- Click Save.
The disclaimer text is preserved in STOQ even when hidden. You can re-enable it later by checking the box again — no need to retype the text.
Where the Disclaimer Appears
The disclaimer is displayed on the product page only, directly below the preorder button. It shares the same container as other preorder details:
- Quantity limits — If you have enabled "Show quantity limit in disclaimer" in the Limits tab, the remaining quantity text appears in the same box.
- Shipping timeline — If you have enabled "Show shipping in disclaimer" in the Shipping tab, the estimated shipping date appears in the same box.
All these elements use the same background color and border radius you set in the disclaimer customization.
Disclaimer in Dev Mode
If the disclaimer is not appearing in the correct position on your product page, you can adjust its placement using Dev Mode.
In the Advanced tab of the preorder offer, look for:
- Disclaimer position — The CSS selector for the element you want to place the disclaimer near (e.g.,
.buy-buttons). - Insertion type — Choose how the disclaimer is inserted relative to the element (e.g., after, before, append, prepend).
Troubleshooting
Problem | Solution |
|---|---|
Disclaimer not showing on product page | Make sure the Add disclaimer checkbox is checked and the offer is enabled. Verify the product is linked to the offer. |
Disclaimer text is empty | Type your disclaimer text in the Disclaimer field. The disclaimer box does not appear if the text is blank and no quantity/shipping details are enabled. |
Colors look wrong | Click Customize next to the Disclaimer label and adjust the text and background colors. Make sure the text color has enough contrast against the background. |
Disclaimer appears in the wrong position | Use the Disclaimer position and Insertion type fields in the Advanced tab (Dev Mode) to adjust placement. |
Disclaimer shows on some products but not others | The disclaimer is per offer. If you have multiple offers, check that the correct offer is linked to the product. |
FAQs
Q: Can I add different disclaimers for different products?
A: Yes. Each preorder offer has its own disclaimer text. If you need different disclaimers for different products, create separate preorder offers and assign the relevant products to each one.
Q: Does the disclaimer appear in the cart or checkout?
A: No. The disclaimer only appears on the product page below the preorder button. The preorder offer name (not the disclaimer) is what customers see in the cart and at checkout.
Q: Can I use HTML in the disclaimer text?
A: The disclaimer field supports line breaks (new lines are converted to HTML). However, it does not support full HTML markup like links or bold text within the standard field.
Q: Is the disclaimer included in confirmation emails?
A: Yes. The disclaimer text is available as a Liquid variable in preorder confirmation emails. It appears as the selling plan description (product.selling_plan_description) when using custom HTML email templates.
Q: Can I hide the disclaimer temporarily without losing the text?
A: Yes. Uncheck the Add disclaimer checkbox to hide it from the product page. The text stays saved in STOQ. Re-check the box whenever you want to show it again.
Updated on: 23/04/2026
Thank you!