Articles on: Alerts

Customize email template

Stoq provides a user-friendly way to personalize the emails that notify customers about restocked items they're interested in. This customization can help you maintain consistent branding and make communications feel more personal.



How to customize email template

To edit the email notifications, follow these instructions:


  1. Head to 'Back in stock alerts' from the left bar of the App.
  2. Then go to 'Notifications' section.
  3. Scroll down to end and click "Customize email".
  4. You will have options to modify several elements of the email. Find a list of elements available below.


Field

Description

From address

The email address that customers will see as the sender.

From name

The name that appears as the sender.

Subject

The subject line of the email.

Heading

The main headline within the email.

Description

The body text or message to your customers.

Footer

The bottom part of the email, usually containing additional information or disclaimers.

Button appearance

The look of the 'Buy Now' button.

Background

The color and text of the email's background.


  1. As you make changes, you can preview it on the right of the screen to see how your email will appear to customers in real time.
  2. Save your changes once done to update the template.
  3. You can also send a test email
  4. To adjust the settings for reminder notifications, select another notification type from the "Notifications" page and then click "Customize email".


If you have knowledge of HTML, Stoq also allows you to create a completely customized email template by adding your own HTML code. This gives you even greater control over the design and layout of your restock notifications.

Updated on: 23/12/2024

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