Articles on: Sync data

Find profiles synced by Stoq in Klaviyo

This guide will walk you through the steps to create a segment in Klaviyo for customers synced from Stoq.

Identify the synced customers


Stoq syncs customers to Klaviyo with a specific identifier.
In Klaviyo, each of these customers will have a property labeled “source” set to "restock-rocket". This identifier is automatically added when the customer's data is synced from Stoq.

klaviyo segment definition setting
The default tag for Stoq customer data is "restock-rocket". The tag can be changed as per your preference by heading to 'Back in stock alerts' from left menu bar > Integrations > Tags. Make sure to ensure that the same tag is added while configuring the source properties for the signups in Klaviyo for the sync to happen.

Create a segment in Klaviyo


Log in to your Klaviyo dashboard. In Klaviyo, go to the "Lists & Segments" tab.
Click on “Create List/Segment”. Choose “Segment”.
You'll be prompted to set the conditions that define this segment. Choose “Properties about someone” as the condition.
In the property field, enter “source”. Set the condition to “equals” and type "restock-rocket" in the value field.
Give your segment a clear, identifiable name, such as “Stoq signups” and save it.

Connect segment to existing flows


In the Klaviyo dashboard, go to the ‘Flows’ tab. Find the existing newsletter flow you wish to modify.
Click on the flow to open the flow editor. Look for the option to edit the ‘Trigger’ or ‘Recipient Filters’ of the flow. This step can vary slightly depending on your Klaviyo dashboard's version or layout.
You might see an option like ‘Add a Condition’ or ‘Filter by Segment/Property’. Select this and choose the segment you created.
Configure the condition to include (or exclusively target) members of this segment.
After making these changes, save the updated flow.

Updated on: 30/01/2025

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