Articles on: Billing

Charges for preorders

Your plan on Stoq includes a preorder limit. This is the number of preorders - orders with preorder products - you can sell per month. To see your plan's limit, click 'Plans' in the left menu bar of your Shopify admin under 'Stoq'.


How it works

  1. If you're on the Free plan, Stoq will stop processing preorders if you sell more than the plan limit. You will be notified when the plan limit is breached and you can choose to upgrade your plan within 24 hours, or wait until the plan limit resets.
  2. If you're on the Lite, Standard or Pro plans, Stoq will continue processing preorders above the plan limit. A fee for each order processed above the plan limit is charged if it contains a preorder product powered by Stoq.


Note that Stoq charges a per order fee only if you sell more preorders than the plan limit on paid plans. If the number of preorders per month are below the limit, you will not be charged any additional fees.


Charges

The fee per order is fixed, and is not dependent on the total value of your order. It is only charged if the order is above & beyond your current plan's limit and if the order contains a preorder product powered by Stoq. The following charges apply for each plan -


Plan name

Preorder limit

Order fee

Discount

Free

10 preorders

Lite

100 preorders

$0.25 per preorder above limit

0%

Standard

400 preorders

$0.1 per preorder above limit

60%

Pro

1,000 preorders

$0.08 per preorder above limit

68%






Updated on: 01/07/2024

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