--- title: "Tag orders from a preorder offer" description: "Automatically add Shopify order tags to orders that contain a preorder product, per offer." url: https://help.stoqapp.com/preorders/tag-preorder-orders/ product: "Preorders" section: "Manage and troubleshoot / Orders and reports" last_updated: 2026-10-28 --- # Tag orders from a preorder offer > Automatically add Shopify order tags to orders that contain a preorder product, per offer. STOQ can automatically tag Shopify orders that contain a preorder product. Tags are set per offer, so each offer can apply its own, which makes it easy to filter, automate, and route preorder orders in Shopify. ## Add tags to an offer On a phone, this menu is collapsed. In the **Shopify mobile app**, tap the **STOQ** logo at the top of the screen to open it, then choose the section named below. There is no hamburger icon. See [Finding the STOQ menu](https://help.stoqapp.com/general/getting-started-with-stoq/#finding-the-stoq-menu). 1. **Open the offer** In the left menu bar of the STOQ app, click **Preorders**, click the **Offers** tab, and click the offer to open its **Overview**. [Image: STOQ Preorders on the Offers tab, offers table with Offer name, Status, Products, Sales 7d, Revenue and Actions columns listing Preorder Winter (Copy) Off, Preorder 47 Scheduled, Preorder 46 Live and Preorder Winter Live; with markers: 1 on Preorders in the left menu, 2 on the Offers tab, 3 on the Preorder Winter row.](https://help.stoqapp.com/images/general/tag-preorder-orders-1.png) 2. **Open the offer editor** Click **Customize** to open the offer editor. [Image: Preorder Winter offer Overview tab, Customize card showing Preorder when out of stock, Active now with Disable, Full payment and Unfulfilled, and a Floral Shirt storefront preview with a Preorder badge and purple Preorder! button; with marker 1 on the black Customize button.](https://help.stoqapp.com/images/general/tag-preorder-orders-6.png) 3. **Go to Limits & terms** In the editor's left sidebar, click **Limits & terms**, then find the **Order tags** field under the **Orders** heading. [Image: Customize Preorder Winter editor with the left sidebar listing Widget, Inventory, Products, Shipping, Payment, Status, Limits & terms, Countdown timer and Batches, next to a Pant new preview with a Preorder! button; with marker 1 pointing to Limits & terms.](https://help.stoqapp.com/images/general/tag-preorder-orders-3.png) 4. **Enter your tags** Type one or more tags separated by commas, for example `preorder,ship-later`. Use tags that describe the offer or fulfillment workflow. [Image: Limits & terms panel in the Customize Preorder Winter editor scrolled to the Orders section, where the Order tags field contains STOQ-preorder with a Variables link and the helper Separate tags with a comma; the whole Orders block is outlined.](https://help.stoqapp.com/images/general/tag-preorder-orders-4.png) 5. **Save** Click **Save**. New orders containing this offer's products get the tags. [Image: Limits & terms panel in the Customize Preorder Winter editor with the Order tags field holding STOQ-preorder under the Orders heading; with marker 1 pointing to the Save changes button at the top right of the editor.](https://help.stoqapp.com/images/general/tag-preorder-orders-5.png) > **Note** > > Tag changes only affect **new** orders. Orders already placed keep whatever tags they had. ## When tags are applied Tags are added shortly **after** checkout, not during it. When a customer places a preorder, Shopify notifies STOQ, STOQ records the order as a preorder, and then adds the tags to it. This usually takes a few seconds, so an order can appear in Shopify briefly before its tags show up. Only orders STOQ recognizes as preorders are tagged. An order that STOQ doesn't record as a preorder, for example one created by a third-party split app, doesn't get the offer's tags. > **Warning** > > If you build a Shopify Flow automation, start it from STOQ's **Customer placed preorder** trigger rather than Shopify's **Order created** trigger. Order created can run before STOQ has finished tagging, so a "tagged with" condition may not match yet. See [Automate with Shopify Flow](https://help.stoqapp.com/preorders/preorders-with-shopify-flow/). ## Where tags show in Shopify [Image: Shopify admin Orders list with the Tags column showing STOQ-preorder on preorder orders such as #1125, #1123 and #1113; with markers: 1 on Orders in the left menu, 2 on the Tags column header at the top right of the table.](https://help.stoqapp.com/images/general/tag-preorder-orders-7.png) On an order's detail page, tags appear in the **Tags** section on the right. On the orders list, they show as small labels, and you can filter with **Tagged with**. ## Use the tags - Filter your orders list by tag. - Trigger Shopify Flow automations from a tag. - Route orders to the right fulfillment process. - Export tagged orders for analysis. ## FAQ ### Can each offer have different tags? Yes. Every offer has its own Order tags field. ### What about a mixed order with preorder and regular items? It gets the tags as long as it contains at least one preorder product from a tagged offer. ### How do I remove tags from past orders? Clearing the field stops tagging future orders but doesn't remove tags already applied. Edit those orders in Shopify, or use a bulk action. ### Is there a tag limit? STOQ doesn't impose one, but Shopify allows up to 250 tags per order and 40 characters each. ### An order is missing its tags Check that the order is one STOQ recorded as a preorder, and that the offer had tags saved before the order was placed. If tagging didn't complete, STOQ retries it, and the tags appear once it succeeds. ### Why does my split order have extra tags? If the offer moves preorder items into a separate order, STOQ also tags the original order with its hold and split tags, set in the offer's split order settings. The hold tag is removed automatically once the preorder item is refunded off the original order. See [Separate orders for mixed carts](https://help.stoqapp.com/preorders/separate-orders-for-mixed-preorders/). ## Related guides - [Preorders with Shopify Flow](https://help.stoqapp.com/preorders/preorders-with-shopify-flow/): Trigger automations from your preorder tags. - [Find and read preorder orders](https://help.stoqapp.com/preorders/find-and-read-preorder-orders/): Open and understand a preorder order. - [Set order limits and terms](https://help.stoqapp.com/preorders/preorder-order-limits/): The Limits & terms section, where tags live.