--- title: "Delete a preorder offer" description: "Permanently remove a preorder offer, and decide what happens to Continue selling on its products." url: https://help.stoqapp.com/preorders/delete-a-preorder-offer/ product: "Preorders" section: "Manage and troubleshoot / Offers" last_updated: 2026-10-28 --- # Delete a preorder offer > Permanently remove a preorder offer, and decide what happens to Continue selling on its products. Use this guide to permanently remove a preorder offer you no longer need. Once it's deleted, customers can't preorder the products it covered. > **Warning** > > Deleting can't be undone. If you might run this offer again, turn it off instead: everything is preserved and you can switch it back on in one click. See [Turn preorder offers on or off](https://help.stoqapp.com/preorders/turn-preorder-offers-on-or-off/). ## What happens when you delete | | Result | |---|---| | The offer | Permanently removed from your Offers list | | The storefront | The **Preorder** button disappears from its products | | Existing orders | Unaffected. They stay in Shopify and STOQ keeps processing them | | Customers | No email or SMS is sent | ## Delete the offer On a phone, this menu is collapsed. In the **Shopify mobile app**, tap the **STOQ** logo at the top of the screen to open it, then choose the section named below. There is no hamburger icon. See [Finding the STOQ menu](https://help.stoqapp.com/general/getting-started-with-stoq/#finding-the-stoq-menu). 1. **Open the offer** 1. In the left menu bar of the STOQ app, click **Preorders**, then the **Offers** tab. 2. Click the offer's name to open its **Overview** tab. [Image: STOQ Preorders Offers tab showing the offers list with Offer name, Status, Products, Sales 7d, Revenue and Actions columns; status badges read Off, Scheduled and Live. With markers: 1 on Preorders in the left STOQ menu, 2 on the Offers tab, 3 on the Preorder Winter offer row.](https://help.stoqapp.com/images/general/delete-a-preorder-offer-1.png) [Image: Preorder Winter offer editor on its Overview tab, showing the Customize card with Preorder when out of stock, Active now, Full payment and Unfulfilled, plus a Floral Shirt storefront preview with a Preorder button, and More and Add products buttons top right. A marker arrow points at the Overview tab.](https://help.stoqapp.com/images/general/delete-a-preorder-offer-2.png) 2. **Delete it** In the top right of the page, click **More**, then **Delete offer**. [Image: Preorder Winter offer Overview page with the top-right More dropdown open, listing Edit translations, Toggle 'Continue selling', Duplicate offer and Delete offer. With markers: 1 on the More button, 2 on the Delete offer item.](https://help.stoqapp.com/images/general/delete-a-preorder-offer-3.png) 3. **Choose what happens to Continue selling** The dialog asks whether to also turn off **Continue selling when out of stock** for this offer's products: | Choice | What it does | |---|---| | **Yes** | Turns off Continue selling for every variant in the offer, then deletes it. Out-of-stock variants stop selling | | **No** | Deletes the offer and leaves Continue selling as it is. Out-of-stock variants stay purchasable until you change it in Shopify admin | [Image: Delete offer confirmation dialog in STOQ asking whether to also disable Continue selling for the offer's products, with two radio options: Yes, disable 'Continue selling' for products in this offer too (selected), and No, delete this offer and I'll disable the setting on all products myself; a Delete offer button sits below. With markers: 1 on the radio option group, 2 on the Delete offer button.](https://help.stoqapp.com/images/general/delete-a-preorder-offer-4.png) 4. **Confirm** Click **Delete offer**. You're returned to the Offers list. ## Check your setup The offer should be gone from the **Offers** tab. Open one of its products on your live storefront and confirm the **Preorder** button no longer appears. > **Note** > > If you chose **No** above, out-of-stock variants can still be added to the cart as normal Shopify products, because Continue selling is still on for them. Turn it off in Shopify admin if you don't want that. ## FAQ ### Can I recover a deleted offer? No. Deleting is permanent. Recreate it with [Set up preorders](https://help.stoqapp.com/preorders/set-up-preorders/), or duplicate a similar offer first if one exists. ### What happens to preorders customers already placed? They're unaffected. Existing orders stay in your Shopify admin with their payment and fulfillment settings, and STOQ continues to process them normally. ### Should I delete or just turn the offer off? Turn it off in almost every case. It has the same storefront effect, keeps all your settings, and is reversible. Delete only when you're certain you won't need the offer again. ### My products are still selling while out of stock after deleting You chose **No** when asked about Continue selling, so it's still on for those variants. Turn it off on the product in Shopify admin. ## Related guides - [Turn preorder offers on or off](https://help.stoqapp.com/preorders/turn-preorder-offers-on-or-off/): The reversible alternative to deleting. - [Duplicate a preorder offer](https://help.stoqapp.com/preorders/duplicate-a-preorder-offer/): Copy an offer before replacing it. - [Find and view your offers](https://help.stoqapp.com/preorders/manage-preorder-offers/): Search and filter the Offers list. - [Set up preorders](https://help.stoqapp.com/preorders/set-up-preorders/): Create a new offer from scratch.