--- title: "Test your STOQ setup" description: "Run a signup, restock, and alert end to end to confirm STOQ works before customers rely on it." url: https://help.stoqapp.com/general/test-your-stoq-setup/ product: "General" section: "Setup and themes" last_updated: 2026-10-28 --- # Test your STOQ setup > Run a signup, restock, and alert end to end to confirm STOQ works before customers rely on it. Before you count on STOQ, run through a real signup and alert yourself. This confirms the button shows, signups are captured, and the notification actually sends. ## Before you begin - STOQ is installed and the app embed is on. See [Enable STOQ on your theme](https://help.stoqapp.com/general/enable-stoq-on-your-theme/). - You have a test product you can take out of stock and restock. - You have an email address (and a phone number if you're testing SMS). ## Test back in stock alerts 1. **Take a product out of stock** In Shopify admin, open a test product and set its inventory to 0. 2. **Sign up on your storefront** Open the product page, click the **Notify me when available** button, and sign up with your email. You can also use the onboarding checklist to register directly. [Image: Storefront product page for Preorders-test-sneha with the STOQ Notify me popup open over NEW SPLIT TEST PREORDER, email support@gmail.com typed, Let me know about upcoming releases ticked, an arrow pointing to the black Notify me when available button, and a Continue with shop option below.](https://help.stoqapp.com/images/general/test-your-stoq-setup-1.png) 3. **Restock the product** Set the product's inventory back above 0 in Shopify. 4. **Confirm the alert arrives** For automatic alerts, check your inbox within a few minutes. For manual sending, go to **Reports** and send from the waitlist. See [Send alerts manually](https://help.stoqapp.com/back-in-stock/send-back-in-stock-alerts-manually/). 5. **Check it was logged** In **Reports**, confirm the notification shows in your notifications history. [Image: STOQ Reports on the Back in stock tab, Current waitlist sub-tab, listing two signups for NEW SPLIT TEST PREORDER with Consent given badges and Export CSV; with markers: 1 on Reports in the left menu, 2 on the Back in stock tab, 3 on the Current waitlist tab.](https://help.stoqapp.com/images/general/test-your-stoq-setup-2.png) You can also send yourself a test email without restocking: open **Back in stock alerts** > **Settings** > **Notifications**, select the alert, click **Customize email**, and use **Send test email** in the preview. See [Test back in stock alerts](https://help.stoqapp.com/back-in-stock/test-back-in-stock-alerts/). [Image: STOQ Back in stock alerts, Settings tab, Notifications sub-tab showing When you restock On, Send automatic notification On with Minimum restock quantity 10, and Email & SMS templates with a Customize email button; with markers: 1 on Back in stock alerts, 2 on Settings, 3 on Notifications, 4 on Customize email.](https://help.stoqapp.com/images/general/test-your-stoq-setup-3.png) [Image: The Edit templates for Back In Stock - Notification editor on the Email template tab, left sidebar sections Send emails through, Address, Content, Colors & styles, Social links and Judge.me, with the preview's Send test email link marked 1.](https://help.stoqapp.com/images/general/test-your-stoq-setup-4.png) [Image: Send test email modal over the Back in Stock email template editor, with an Email address field holding alerts@stoqapp.com and an arrow pointing to the black Send button.](https://help.stoqapp.com/images/general/test-your-stoq-setup-5.png) ## Test preorders Place a real preorder on a test product with an active offer and confirm the button, checkout, and confirmation email all behave as expected. See [Test your preorder offer](https://help.stoqapp.com/preorders/test-your-preorder-offer/). ## Good to know - Automatic alerts rely on Shopify webhooks and usually arrive within 1 to 2 minutes. - SMS needs carrier verification before it can send, which can take a few days. - If you use double opt-in, the signup only completes after the customer confirms by email. - Password-protected stores can block the storefront button during testing. ## Troubleshooting ### The button doesn't show on the product page Check the app embed is on and the product actually qualifies for the button. See [Enable STOQ on your theme](https://help.stoqapp.com/general/enable-stoq-on-your-theme/). ### I signed up but no alert arrived Confirm sending is set to automatic (or send manually), check spam, and for SMS confirm carrier verification is complete. ### Do test signups affect my reports? Yes, they appear like any signup. Remove your test customer afterward if you want clean numbers. See [Manage customers](https://help.stoqapp.com/back-in-stock/manage-back-in-stock-customers/). ## Related guides - [Test back in stock alerts](https://help.stoqapp.com/back-in-stock/test-back-in-stock-alerts/): The detailed back in stock testing guide. - [Test your preorder offer](https://help.stoqapp.com/preorders/test-your-preorder-offer/): Place a test preorder before going live. - [Enable STOQ on your theme](https://help.stoqapp.com/general/enable-stoq-on-your-theme/): Make sure the buttons can show first.