• Change 'From Address' for Emails

  Using your own custom email address for sending back in stock notifications or confirmation emails helps improve email deliverability and brand recognition for your Shopify store. This feature allows you to send customer notifications from your business email address instead of the default Stoq address, creating a more professional experience for your customers. To change the 'from address' to your own, follow these steps: Open 'Back in stock alerts' from the left bar of the App. Then gSome readers

• Send alerts when a specific location is restocked

  If your Shopify store has multiple locations, STOQ can send back in stock alerts only when products are restocked at specific locations you choose. By default, STOQ triggers alerts whenever inventory is added at any location. With location-based alerts, you control exactly which locations count as a restock, so customers only get notified when the right warehouse or store is refilled. Filtering alerts by location is useful when youSome readers

• Send back in stock alerts in batches with Delivery Policy

  By default, STOQ sends back-in-stock alerts to all customers on the waitlist as soon as a product is restocked. This gives you the highest chance of converting signups into sales. However, if your product is in high demand or you have limited stock, you may want to notify customers in smaller groups rather than all at once. STOQ's batched delivery feature lets you send alerts in waves, giving the first group of customers a chance to purchase before the next group is notified. This is configuredSome readers

• How to customize STOQ email templates for back in stock alerts

  STOQ sends email notifications to customers when a product they signed up for is back in stock. You can customize every part of these email templates to match your brand, including the subject line, heading, description, button, colors, fonts, logo, footer, and social links. Changes appear in a live preview as you edit, so you can see exactly how your email will look before saving. A branded email builds trust and encourages cuFew readers

• SMS verification for back in stock alerts in STOQ

  If you've recently enabled SMS alerts in Stoq App for the first time, this article will help you understand why a compliance verification is required and what we do through the process. Increased Compliance Mobile usage is at an all-time high, and unfortunately that has brought along problems like increase in spam/phishing content, privacy concerns and compliance to consumer protection laws. To solve these problems, regulators around the world are clamping down on SMS notifications. For exaFew readers

• How to set minimum threshold for sending alerts

  STOQ can send back in stock alerts automatically when a product is restocked. By default, alerts go out as soon as even one unit becomes available. You can set a minimum restock quantity threshold so alerts are only sent when a meaningful amount of inventory is available. This helps prevent customers from receiving alerts for products that sell out again almost immediately. A minimum threshold gives you more control over when custFew readers

• How to enable or disable automatic back in stock alerts in STOQ

  STOQ can automatically notify customers when a product they signed up for is back in stock. This is controlled by the Send Automatic Notification toggle in the Notifications tab. When enabled, STOQ monitors your inventory and sends alerts as soon as a product is restocked. When disabled, no automatic alerts are sent, but you can still send notifications manually from the Reports page. Automatic back in stock alerts save you timeFew readers

• Automatically re-notify customers on previous waitlists (Auto Resend)

  Auto Resend, Stoq app's latest feature, is designed to help you sell out products faster and give your customers a better experience. Traditionally, customers notified of a restocked item must sign up again to receive further alerts if they don’t purchase. Auto Resend eliminates this need by automatically keeping customers on the waitlist for future notifications until they make a purchase. How it works When you restock a product, Stoq app will first notify all customers in the currentFew readers

• Use custom HTML template for email back in stock alerts

  Stoq App lets you send out emails using a special design you've made yourself with HTML/CSS. This is great if you want your emails to have a unique look. How to Use Your Own Email Template: Click on 'Back in stock alerts' from the left menu bar in the Stoq App. Go to 'Notification' and scroll down to Email Template section and click 'Customize Email' 3. Select 'Custom HTML tab' and cFew readers

• Turn off SMS alerts

  STOQ lets customers sign up for back in stock alerts via SMS in addition to email. If you no longer want to send text message notifications, you can turn off SMS alerts from the Channels settings. Turning off SMS alerts removes the phone number field from your signup popup and stops all outgoing SMS notifications for back in stock products. Why Turn Off SMS Alerts There are several reasons you may want to disable SMS notifications for your store. Cost control. SMS alerts incur per-meFew readers

• Send alerts only when the product is published to Online Store

  With Stoq App, you can notify your customers not only when a product is restocked but also when a product is published to your Online store. How it works Traditionally, Stoq app sends out notifications when a product is restocked. However, this feature takes it a step further by sending alerts to customers when you publish the product to your Online store too. This feature is beneficial if you tend to hide product listings when updating quantities or if you want to generate buzz around prFew readers

• Use a branded link for sending SMS alerts

  When customers receive an SMS back in stock alert from Stoq app, it'll have a purchase link that looks like this - "https://m.stoqapp.com/XXXXX". This is a short link that redirects the customer to your store. You can change it so that the purchase link starts with your store domain. With your domain in the link, your customers will see a more recognizable notification, enhancing their trust and engagement with your brand. To set this up, you need to change settings in STOQ app and in ShopifyFew readers

• Send test email alerts

  When customizing email templates with Restock Rocket, it's essential to know exactly how they will appear to your customers. While the preview feature on the right side of your screen offers a glimpse of the design, there's no substitute for experiencing an actual email. You can see the emails exactly as your customers would see it by using our "Send test email" feature. How to send a test email Head to 'Back in Stock Alerts' on the left menu bar of the App. Select 'Notification'Few readers

• Customize email template using CSS

  For those comfortable with coding, Stoq App lets you easily customize your email templates with CSS. With just a few tweaks, you can align the appearance of your emails exactly with your preferences, from adjusting text styles to changing backgrounds. We offer three types of email alerts you can customize to fit your needs: Automatic Email Notification: Sent when a product is back in stock. It is also used to Reminder Notification 1: The first reminder to encourage customers toFew readers

• Customize SMS template

  Stoq App makes it possible for you to tailor the text message alerts for your customers when an item they want is back in stock. This can give a personal touch to your messages and improve customer experience. How to customize SMS alerts Go to the left menu bar of the App and select 'Back In Stock Alerts' and click Notification. Scroll down to find a Click on 'Customize SMS' under SMS template. This will take you to the SMS template tab. Make sure to select the first stage - "SendFew readers

• Turn off email alerts

  Stoq app offers a handy feature allowing customers to register with their email for back in stock alerts. When you restock an item, emails are automatically sent out to notify those eager customers. However, there might be times when you want to temporarily or permanently turn off these email alerts. What happens when email alerts are turned off No Sign-Ups: Customers won't have the option to sign up for email notifications on out-of-stock products. No Email Notifications: EFew readers

• Send reminder notifications to increase sales

  Stoq app empowers merchants to boost their sales by leveraging reminder notifications. This feature targets customers who might have overlooked the initial back-in-stock alert, providing a gentle nudge to reconsider the purchase while the product is still available. Where to Find This Feature Accessing this sales-boosting tool is straightforward: In the Stoq app, Go to "Back in stock alerts" and select 'Notifications'. Click on any of 'Reminder Notifications' in "Notification sequeFew readers

• Send specific number of notifications manually

  Stoq App enhances your control over back-in-stock notifications with a new feature that allows you to target a specific number of customers after a product has been restocked. This addition empowers you to decide exactly how many notifications to send out for each product, tailoring your approach to match inventory levels and customer interest closely. How to Use Open Stoq App and head to the 'Reports' section from the left menu bar. Within the 'Products in Demand' tab, identify thFew readers

• Unsubscribe customers from back in stock alerts

  Whenever a customer wishes to not receive any further updates for a back-in-stock alert, merchants can unsubscribe on their behalf from the dashboard. How to unsubscribe customer from a back in stock alert Go to "Reports Customers" and click on the customer you wish to unsubscribe. Click on "More" and then click on "Unsubscribe from alerts" (https://storage.crisp.chat/users/helpdesk/wFew readers