Articles on: Features

Send back in stock alerts when products are restocked in a specific Market

STOQ now supports Shopify Markets. If you sell products in multiple Markets, we highly recommend enabling the app's Market-based alerts. When enabled, customers will receive back in stock alerts only when products in locations assigned to their Market are restocked.


Before setting up Market-based alerts, make sure to read through Shopify's documentation on Markets here: Shopify Markets / International


Use Market-based alerts only if you sell in multiple Markets.


How to enable

  1. Head to ' Back in Stock Alerts' from left menu bar.
  2. Click on the 'Notifications' tab
  3. Click on 'Turn on' for 'Markets' to send back-in-stock alerts to customers only when products are restocked in their Market
  4. Under 'Settings', select a 'Market' and a location tied to the market. Click 'Add' to make it part of the feature.
  5. Repeat the process until all of the markets for which you would like to use this feature are added. Once done, click 'Save'.


Please ensure you match the market tied to a specific location as set up in Shopify admin > Settings > Shipping and Delivery > General Shipping Rates. If there are errors made here, the feature will not work as expected. For example: If you've created a market for 'India' and the location linked is 'Indian warehouse', make sure to link it in the same manner as shown above.


Market-based alerts and Location-based alerts cannot be used together. Since location-based alerts are designed to be used only when you sell in 1 Market, make sure to disable it if you want to use Market-based alerts


Reports

Stoq reports now show the market from which a customer has subscribed for an alert from. This will help you easily understand the market that most of your signups come from.



Limitations

  1. Market-based alerts is in beta. There may be unexpected bugs or issues; please report them via live chat or support@restockrocket.io
  2. If you change the locations assigned to a Market or change the number of Markets on your store, Market-based alerts may stop working. Make sure to update your configuration in STOQ when you update Markets or Locations


Updated on: 14/05/2025

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