Duplicate an offer

When you need to create a new preorder offer with similar settings to an existing one, duplicating saves time. STOQ's duplicate feature creates a copy of your offer with all settings intact, but without any products linked. The duplicated offer starts in a disabled state, giving you time to customize it before going live. This is perfect for creating offers for different product lines, markets, or seasonal campaigns while maintaining consistent preorder terms.


When to Duplicate an Offer


Duplicating an offer is useful in several scenarios.


Common Use Cases


  • Different product lines: Create similar preorder terms for different product categories
  • Market-specific offers: Set up offers for different markets with the same base settings
  • Seasonal campaigns: Quickly create new campaign offers based on successful past offers
  • Testing variations: Create a copy to test different settings without affecting the original
  • Template creation: Use a well-configured offer as a template for future offers


What Gets Duplicated


When you duplicate an offer, the following settings are copied:


  • Button text and styling
  • Fulfillment timeline settings
  • Payment configuration (full, partial, deposit percentage)
  • Shipping text and display options
  • Badge settings
  • Quantity limits
  • Market restrictions
  • All other offer configurations


What Doesn't Get Duplicated


  • Products: No products are linked to the duplicated offer
  • Enabled status: The duplicate is always disabled by default
  • Analytics data: Order history and analytics don't carry over


Duplicating an Offer


Follow these steps to create a copy of an existing preorder offer.


Step 1: Open the Offer Editor


  1. From your Shopify admin, open the STOQ app.
  2. Click Preorders in the left navigation menu amd click Offers to view your list of preorder offers.
  3. Click on the offer you want to duplicate to open the editor.


Step 2: Access the More Menu


  1. In the offer editor, look for the More menu (three dots or "More actions" button).
  2. Click to open the dropdown menu.
  3. You'll see options including Duplicate offer.


Step 3: Confirm Duplication


  1. Click Duplicate offer from the menu and a confirmation dialog appears explaining what will happen.
  2. The dialog confirms: "This will create a copy of [Offer Name] with all settings but no products linked. The duplicate will be disabled by default."
  3. Click Duplicate offer to proceed, or Cancel to go back.


Step 4: View the Duplicated Offer


  1. After duplication, a success banner appears: "[Offer Name] (copy) has been created."
  2. Click View Offer in the banner to open the duplicated offer.
  3. Alternatively, go to Preorders > Offers to find it in the list.


Understanding the Duplicated Offer


The duplicated offer has specific characteristics you should be aware of.


Offer Name


  • The duplicated offer's internal name has (copy) appended to it
  • For example, "Summer Collection Preorder" becomes "Summer Collection Preorder (copy)"
  • You can edit this name to something more descriptive


Disabled by Default


  • The duplicated offer is disabled when created
  • This prevents it from affecting your store until you're ready
  • You must manually enable it after configuring


No Products Linked


  • The duplicate has no products assigned
  • You need to add products before the offer can work
  • This allows you to use the same settings for different products


Configuring the Duplicated Offer


After duplicating, customize the new offer for your needs.


Renaming the Offer


  1. In the duplicated offer editor, find the Internal name field by going to Preorder and click "Button Text".
  2. Under Internal name, remove "(copy)" and enter a descriptive name.
  3. Use a name that clearly identifies the offer's purpose (e.g., "Winter 2024 Preorder" or "EU Market Preorder").


Adding Products


  1. In the offer editor, go to the Products section.
  2. Click Add products or Select products and choose the products you want to include in this offer.
  3. Save your changes.


Adjusting Settings (Optional)


Review and adjust any settings that should differ from the original:


  • Button: Change button text or colors if needed
  • Fulfillment: Update shipping timeline or dates
  • Payment: Modify deposit percentage or payment terms
  • Limits: Adjust quantity limits for this offer
  • Markets: Change market restrictions if applicable


Enabling the Offer


  1. Once configured, toggle the offer to Enabled.
  2. The offer is now active and will apply to the assigned products. You can test the offer on your storefront to verify it works correctly.


Best Practices


Follow these recommendations when duplicating offers.


Use Descriptive Names


  • Always rename duplicated offers immediately
  • Include relevant details like product line, market, or date
  • Avoid leaving "(copy)" in the name long-term


Review All Settings


  • Don't assume all settings are correct for the new use case
  • Check payment terms, fulfillment dates, and limits
  • Verify market restrictions if applicable


Test Before Enabling


  • Add a test product to verify the offer works
  • Check the product page to see the preorder button
  • Complete a test checkout if possible


Document Your Offers


  • Keep track of which offers are duplicates of which
  • Note any differences between similar offers
  • This helps with troubleshooting and maintenance


Managing Multiple Similar Offers


When you have several duplicated offers, organization becomes important.


Naming Conventions


Establish a consistent naming pattern:


  • By product line: "Sneakers Preorder", "Apparel Preorder"
  • By market: "US Preorder", "EU Preorder", "APAC Preorder"
  • By campaign: "Holiday 2024", "Spring Launch 2025"
  • Combined: "US - Sneakers - Holiday 2024"


Tracking Differences


Keep notes on what differs between similar offers:


  • Different deposit percentages for different markets
  • Different fulfillment timelines for different products
  • Different quantity limits based on inventory


Regular Review


  • Periodically review all offers to ensure they're still needed
  • Disable or delete offers that are no longer active
  • Update settings across similar offers when policies change


Known Limitations


The duplicate offer feature has some constraints to be aware of.


  • Products are never copied—you must add products to each duplicated offer manually
  • The duplicate is always disabled initially, regardless of the original offer's status
  • Analytics and order history don't transfer to the duplicated offer
  • You cannot duplicate multiple offers at once (bulk duplication is not supported)
  • The "(copy)" suffix is always added to the name; you must manually rename


Troubleshooting


If you encounter issues when duplicating offers, use this guide to identify and resolve common problems.


Symptom

Likely Cause

Fix

Duplicate option not visible

Not in offer editor

Open the specific offer first, then access More menu

Duplication fails

Server error

Try again; if persistent, contact support

Can't find duplicated offer

Looking in wrong place

Check Preorders > Offers list; it may be at the bottom

Duplicate not working on store

Offer is disabled

Enable the offer after adding products

Products not showing preorder

Products not added

Add products to the duplicated offer

Settings different than expected

Settings were changed

Review all settings; some may have defaults


FAQs


Q : Can I duplicate an offer that's currently disabled?

A : Yes. You can duplicate any offer regardless of its enabled or disabled status. The duplicate will always start as disabled so you can configure it safely.


Q : Will duplicating an offer affect my existing preorders?

A : No. Duplicating creates a completely separate offer. Existing orders and the original offer are not affected.


Q : Can I add the same products to both the original and duplicated offer?

A : No. A product can only belong to one preorder offer at a time. To move products to the duplicate, you must first remove them from the original offer.


Q : Is there a limit to how many times I can duplicate an offer?

A : No. You can duplicate offers as many times as needed, but it is recommended to keep them organized to avoid confusion.


Q : Can I duplicate an offer from another store?

A : No. The duplicate feature works only within the same Shopify store. Offers cannot be copied between different stores.


Q : What happens if I duplicate an offer and then delete the original?

A : The duplicated offer works independently. Deleting the original offer does not affect any duplicates.

Updated on: 18/02/2026

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